It's scary to think what would happen if one of these services (Mint, Personal Capital, Plaid) had a backend data breach. If they can log in to your financial sites, a breach would mean the attacker would be able to as well.
It's scary to think what would happen if one of these services (Mint, Personal Capital, Plaid) had a backend data breach. If they can log in to your financial sites, a breach would mean the attacker would be able to as well.
I don't think enough people realize that when you authenticate with Plaid, even for apps that don't provide "Mint-like" functionality and have no need for your transaction history, you're giving that developer permission to pull your transaction history, personal information, account balance, etc without any additional permission at anytime.
If the inherit trust is so obvious, then why would Plaid not include a very common step in authentication flows like FB and Google to explicitly tell users what they are agreeing to share with XYZ developer before submitting their credentials (which may be just a bank account number, but might also be transaction history, personal information, account balance, etc.)? They've purposefully omitted this step because conversion would almost certainly tank.
https://i.imgur.com/xNPTIzy.png
They even link to a dashboard that displays all the information you are sharing with developers:
https://my-sandbox.plaid.com/account
That said, I agree that the average user won't realize the implications. Additionally, revocation/deletion of the data requires emailing them.
If I give a valet the keys to my car, it is very clearly for them to drive it to and from a parking space, nothing else. It is not blanket approval for them to go take it on a joyride through the city. To defend them by saying "well you gave them the keys, what did you expect?" would be similarly absurd as defending Plaid et al.
Especially in the accounting tech space. Take a look at HubDoc (which Xero accounting acquired for ~70m) and their practices of asking accountants to share their clients login credentials + challenge questions to every online service they want "automated" instead of using OAuth. Their FAQ even encourages this "Hubdoc will have all of the information it needs to connect and fetch your documents": https://support.hubdoc.com/hc/en-us/articles/360007260052-Wh...
As for bank feeds, no one has solved this the right way. Not even Plaid. Scrapers are not the answer. Maybe open banking standards like already happening in Commonwealth countries? Or a dropbox like app that lives on the user's machine and that does all the scraping without giving away the login credentials to other actors.
As an added bonus, banks may disclaim liability because you shared your credentials with a third party.
Not sure if there ever was a case they used this clause, though.