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Anecdotal, but that is what my wife did last year. Walmart having the online order with local pickup serves us better and cheaper. It also removed the biggest Walmart barrier for us which is going physically into the store.

Same here. I think that people got used to using Amazon for everything (because of good pricing), and stopped shopping around as much. Their prices are basically suggested retail price at this point. Which, no one should ever pay.

Also they've switched to the absolute worst, bottom-of-the-barrel delivery companies in many places.

When Canada Post couldn't deliver my package I only had to walk 5 minutes to pick it up.

Whoever their new delivery partner is. I'd have to drive to the edge of the city to pick up my package.