I've been grappling with this for a while. I run a site/app that is a popular team based hidden roles indie board game. Apparently its full of assholes. I mean I get it, the theme and dynamics don't lend itself to happy players really but I got nothing - I've put hundreds of hours into volunteer moderator tools and they work great, the site itself does not have a griefing/racism/hate speech problem, but it does still have an asshole problem. Not sure what else I can do, other than take credit for it. =/