Love that the article says people can use the AWS support system to report issues with the technology. That's a black hole of no return if you are a paying customer much less someone random off the internet.
It's arguable this should be included at all levels but I guess AWS wants to keep their support top notch for the larger pocket users.
Meaning if I had something I really needed help with, it was going to be a conversation for the following day.
I'm not really mad, we're just pre-release, and the number crunching to go from Developer adding 3% to cost vs. Business adding 10% to cost is too damn high. Our infra is about $10K/mo right now (pre-release), so we're talking $1000/mo for live chat and a shorter window vs. $250-300/mo we're paying right now.