Amazon Jumps into Freight Brokerage
ttnews.com
ttnews.com
Though I'm sure nobody at Convoy, now valued over 1BN, honestly believed Amazon wouldn't jump into a market this big and ripe for improvement.
Then again, there's almost certainly room for dozens of big players. I don't think I even comprehend how big the freight brokerage space is, but I'm sure I'm underestimating it by multitudes.
And a lot of the human interactions are with people who have borderline computer skills, even decision makers.
It is a strange space. LOTS of room for efficiency and at the same time so easy to say "oh yeah this could be done better" and then you fall on your face because logic is not how anything / anyone works ;)
The industry also runs on FTP transfers of flatfiles and ANSI X12 EDI messages. The most "modern" partner API I saw was SOAP. No one I talked to had even heard of REST.
Meanwhile, on multiple occasions I heard senior managers express terror at the prospect of Amazon entering their market and competing with them. Rightfully so, given the size of Amazon's resources. Making money off a logistics network is an economy of scale game.
And yet there are so many small niche providers.... you'd think that would have gone away long ago...
Such a weird world.
There's also a big difference between asset-owning and non-asset-owning carriers.
You can start a logistics company with very little capital--just licensing, bonding, and insurance. In that case, you're basically a travel agent for freight. Some of these agents have grown into very large companies, however, because they help big customers allocate freight across many asset-owning carriers and mitigate their risks, and they handle dealing with international customs and compliance regimes. They're like an outsourced supply chain operations department.
In air and ocean, the niche asset-owning carriers generally have some statutory protection. A good example is Jones Act carriers--there's a law called the Jones Act that requires that only American flagged carriers can transport freight between any two American ocean ports. That means there are only a couple of ocean shipping companies that are allowed to go to places like Hawaii, Alaska, Guam and Puerto Rico.
Consolidation is also hard on the trucker side, where there's a ton of fragmentation in the kind of work they perform and access to it
I urge any technical or product manager to dig into this mess of an industry, it defies everything.
The way the markets are set up, the inherent localization, lack of standards.
In 2019 tons of 1-3 day short hauls are negotiated over the phone, trucker to shipper, and neither of them may have exact understanding of market rates, especially given variables like the ability for the trucker to return with a partial load.
And of course the unbelievable lack of tech.
It is truly mystifying.
That said, it may very well be that Amazon can conquer it, possibly by imposing regular standards for all sorts of things and efficient clearing market, a common tech platform etc. etc. etc..
But I'm far more confident that Amazon will conquer 1 day delivery than actually fix trucking.
All of this may be moot by the time autonomous truckers arrive, and I suggest they might hit before cabs as it's possible 'just driving 2000km on a highway no-stop' might be easier than navigating Manhattan. Autonomous trucking may come with a whole new set of systems and procedures which will probably be more advanced.
When I did some research with a friend into this industry, we visited some brokers and dealers I swear I was in a Vince Vaughan comedy.
It's obviously not ideal, compared to a well-thought-out purpose-built API and a complete set of tools, but that takes work, and isn't always better faster than the refined hack.
(I also work in payments. Bank's SFTP sites have under-defined failure modes.)
Don't get me started on sending ASCII as binary to the mainframe to compensate for the EBCDIC formatting. Or the lack of carriage return and line feed characters that cause so many fun issues.
All of that to say that none of it's pretty, but all of it works. The balancing is key as are the extra staff needed to verify them against each other.
(An issue w/ whole file checksums is that there are cases where partial file processing is desirable, but that's not to say there's not use of checksums.)
Or their process gets stuck in an infinite loop and resends you the same message millions of times, etc.
How is REST better than SOAP per se?
Expeditors International perchance?
Amazon has the power to make them adapt.
What is UBER spending money on? They don't own the cars, they skim off of drivers. I presume the only costs they should have are infrastructure maintenance, software development, and insurance (if they do it in house?)
On the surface it seems like they have a license to print money.
1: Uber is charging 25% commission for the use of their platform
2: Uber is still losing money
Which means that in order for them to break even they would need to charge a higher commission at the existing fare rates, or bump the fares to a level where their commission covered their costs.
Well... There's always the third option too: cut their own cost base significantly.
Each of those options carries an economic impact and knock-on effects.
Sounds like a perfect opportunity for somebody like Amazon to shake things up. Where a smaller entrant might have trouble breaking that mentality, Amazon can do things however they want without worrying about having to attract customers who want to do things the old way.
Rates are a weird thing in the industry in the sense that nobody pays the up front rate and the "real" rates are heavily discounted.
Contractual customers commit to give you a steady weekly load, which reduces week-to-week variance in your demand and makes your forecasting more accurate. A more accurate forecast means you need less excess capacity and can run at a higher average utilization. This is very valuable, hence the discounts.
[1]Actually route optimization might be the hardest problem in logistics because the traveling salesman problem is a classic NP-complete optimization problem, but in practice it's not so hard to find a good-enough solution and the stakes are lower. Suboptimal routes won't make or break your profit margin, but poor capacity planning absolutely will.
Amazon has achieved what many other conglomerates have failed to do: effectively mobilize and monetize every part of their business. This is something that is nothing short of a miracle are is a testament to their organizational structure and managers, most of Jeff Bezos.
One would be hard-pressed to find a large diverse company that is as efficient and well run as Amazon.
What makes you say that?
They even have a website that’s a tongue-in-cheek reference to this: https://www.uberfreight.com/
Worst case, they lean less on their own brokerage. Best case, they excel and can begin billing everyone else for providing the service. Win/win.
The trust was deemed by the Supreme Court to have been created for the purpose of ceasing active competition between the companies who joined it (there having been recent strife between them in the news, the trust being the negotiated solution, to back this purpose up).
So, very different. A similar case would be if AWS, Azure, and GCP decided to create a holding company that combined all their assets.
Wal-Mart is an old retailer with a lot of physical stores and a well-established business model.
Amazon is a young software company with the world’s biggest Internet store, the world’s biggest computer apparatus, and a bunch of other things I probably don’t even know about.
But it’s the software thing that’s the important bit. Software is intelligence, intelligence is efficiency, and Amazon is software first. In any “old” industry it wants to enter, it becomes, by default, the smartest competitor therein. It will start out with better logistics than the incumbent industry experts with decades of experience.
It’s like Amazon has a 20-point IQ advantage in anything it wants to do. Or more.
A scary competitor. Scarier than anything from the Robber Baron era.
If everyone else sucks so much that they can't provide a better service, then why is it a bad thing for them to fail?
The best thing for consumers is to have quality products for low prices.
people who work for the wages amazon pays in fulfillment centers cannot afford to live in amazon's own home town, which has now become a massive homeless camp.
all of this "inefficiency" in the market, when eliminated, is not going to become money in consumers pockets. its going to become money in Amazons pockets, especially as Amazon becomes a bigger and bigger monopoly.
most people do not own any kind of stock, so the benefit to the stock market will not help them.
it also obliterates the tax base of every single town in the united states, rendering basic services like education and road maintenance completely un-funded -> this is essentially a lowering in the general standard of living for the entire country, for the theoretical fulfillment of a 19th century economics model where supposedly the pinnacle of human life is buying cheap products.
Walmart was the company that first did the destruction of cities because it wiped out the downtown core of little towns with their big box on the corner. Now amazon is doing is again to broad swatches of countries.
But I still don't know how to do what I wanted to do in the first place -- does anyone know if there's an API that allows querying Amazon Logistics tracking? Basically scan history and estimated delivery date given a TBA######## tracking number.
Also heard that they bought a food delivery startup today. Maybe Lyft is next!
This will be interesting to watch.
* Self Driving Vehicles
* Amazon Freight
* Neo-Luddite Teamsters union resisting new tech
The better comparison would be to Uber Freight and Convoy, who seem to be operating on the brokerage model.
As far as owning you in every sense, that won't happen until these companies start buying up so much property that they rival military bases in family services offered. At that point, once it becomes possible to live cradle to grave on a company's property, that's when you will be owned.
I don't really think that's the breakpoint as to if something gets broken up or not.
https://en.wikipedia.org/wiki/Hipster_Antitrust
For a great series on the history of anti-trust and the current debates on its application to tech companies check out this short Planet Money Series:
Antitrust 1: Standard Oil https://www.npr.org/sections/money/2019/02/15/695131832/anti...
Antitrust 2: The Paradox https://www.npr.org/sections/money/2019/02/20/696342011/anti...
Antitrust 3: Big Tech https://www.npr.org/sections/money/2019/02/22/697170790/anti...
Amazon hits ~$2.5T in annual revenue, while the GDP of France stagnates at ~$2.5T.
Assuming that there is zero evidence for an antitrust case to be built (again, this is an extreme and improbable and rather outlandish scenario), would the U.S. have an interest in simply brute forcing the break-up of Amazon simply on the grounds that the company itself has too much geopolitical clout/power/influence/etc.?
I'm seriously curious.
> Amazon hits ~$2.5T in annual revenue, while the GDP of France stagnates at ~$2.5T.
> Assuming that there is zero evidence for an antitrust case to be built (again, this is an extreme and improbable and rather outlandish scenario), would the U.S. have an interest in simply brute forcing the break-up of Amazon simply on the grounds that the company itself has too much geopolitical clout/power/influence/etc.?
In this hypothetical, how much money a year do you estimate they'd spend on politics? It's not like the country is a body with a single mind.
- https://www.nytimes.com/2017/02/17/business/south-korea-chae...
They'd have to violate the law. As it stands, they're not engaging in anti-competitive activity. Simply being better at something than your competition isn't anti-competitive.
> Seems like we're heading to a dystopian future where megacorps own you in every sense.
Literally every business that Amazon has entered has improved my life. Books are cheaper with an enormously larger selection available. Prime Video offers alternative to Netflix. AWS has revolutionized the software industry.
Don't get me wrong -- Amazon is in it for Amazon, and I think Jeff Bezo's can be an asshole. But the reason they get my money year after year is that they do such a great job.
https://www.theverge.com/2018/4/16/17243026/amazon-warehouse...
For example, consider single mothers working two jobs, ordering from Amazon.com to save time & money. And depending on where they live, they might even get the order within a couple hours. That's a new kind of efficiency that many benefit from.
Low prices aren't free. Some of it came from efficiency, the rest comes from simply paying labor less.
https://www.bls.gov/opub/ted/2018/4-point-9-percent-of-worke...
That's not to say it's casual. Maybe it would've decreased more sans Amazon. Who knows.
Anyway, the point was simply that it's not only/mostly engineers who derive value from their existence. It includes every Amazon customer who saves time & money - especially those who have too little of both.
For tens of millions of working poor who live in apartment complexes, Amazon provides absolutely zero benefit since they cannot order anything bigger than a kumquat without risk of it being stolen off of their porch. The office? The office doesnt exist or is closed during the hours they are working - and UPS wont deliver there anyways a lot of the time.
The current framework in antitrust, the consumer welfare framework, really fails to capture forms of market power and forms of dominance that should be relevant to antitrust and do raise competition concerns. We should really question the existing anti trust laws and whether they are suitable for the 21st century.
Companies, without monopolies, are starting to exert serious soft power, often bending governments, crushing competition and engaging in anti-competitive behavior without a pure monopoly.
Try telling that to diapers.com
> Simply being better at something than your competition isn't anti-competitive.
Couldn't agree more on this part.
They were broken up by an act of Congress. All three companies have done just fine. And there's lots of competition in all three industries.
And as a guy working for Amazon, I thing if Amazon got split up, all the child companies would do just fine. The secret to success is the culture. I doubt it will ever happen though.
What happens when Amazon hypothetically reaches state level income but doesn't break any laws? How much is enough soft power? How much is enough power for one corporation, monopoly or not?
It's interesting that I got so much push back for this discussion, seems fairly obvious this can end badly for the average person.
Corporations that have serious soft power but have broken no laws should cause us to ask deep questions about what it means to be "anti trust" in the 21st century. The consumer welfare framework is a weak and ineffective framework for today's modern corporations.
We have mostly forgotten--to our detriment as societies around the world--that businesses exist to serve the collective us of citizenry and society. Not the other way around.
Why would I care about anything other than consumer welfare?
Screw for profit businesses. I don't care about their welfare. I only care about consumers.
If a company is in both the grocery industry, and the shipping industry, I see no reason as for how that hurts workers.
There are lots of grocery stores, and lots of shipping companies. Thus, one company does not control all jobs in these industries. It is not even close.
If you want to talk about minimum wage laws, fine go ahead. But that has nothing at all to do with conglomerate companies. It effects all companies, and arguably smaller companies are worse on this front, because they are less efficient, and therefore have less total money to spread around.
There are also the ongoing investigations in Germany around anti-competitive behaviors. [2]
I'm not making a judgement on validity, just pointing to what people are likely referencing.
[1] https://www.theverge.com/2018/9/5/17805162/monopoly-antitrus...
[2] https://www.reuters.com/article/us-amazon-com-germany/amazon...