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> We have not identified any breach of customer or user data.

As usual, this is a meaningless statement. It could mean they have full packet captures they've completely audited, or it could just as easily mean "we don't keep logs of any kind so we have no fucking clue".

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I take it to mean that they've looked into their logfiles and accesses to their resources as closely as they can and so far haven't spotted anything. So, not exactly meaningless, but also not entirely reassuring.

At any rate, I still have some degree in trust in the people running things over there to tell us if the reality is different.

Well, I think it is intended, and usually interpreted, as a comment on their own state of knowledge at that point. In other words, "we're not giving you any details because we don't know yet, but we're looking into it". At least, that's how I interpreted it.

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