That's what I expect a person who has never been on a jury would say.
Once upon a time, I sat on a jury. A man whose job was to clean the interior storage holds of massive ships was driving a work vehicle and hit by a truck full of joyriding kids on a highway surrounded by cane fields. The kids didn't see him, he didn't see them.
He filed a claim with his employer's insurance agency. His employer sided with the insurance agency and tried to offer him a pittance for pain, suffering, medical costs, and rehabilitation. The man had a high school education and worked hard for his employer for 3 decades, doing backbreaking work. To do this work, you had to put on a hazmat suit and climb up and down 100+ feet of ladder, lugging your cleaning equipment and cleaning lines with you, then stand around with your hands above your head spraying chemicals for hours to clean one of these vessels.
The injuries he suffered were debilitating. The insurance company set some private investigators out, looking for evidence that he was lying about his impairment. The best they could come up with was that he washed his car. They tried to make it seem like he was faking, but the timestamp evidence showed that it took the man over 2 hours to wash his car and that he had to take multiple breaks because of his pain. Their expert witness testified that he could have done the work of spraying the vessel. What he couldn't have done is make the climb. They had to fuse his vertebrae and put pins in his hip and knee.
His employer testified that they would have promoted him to foreman, but cross examination showed that a foreman was expected to examine the vessel, which was impossible for him because he couldn't safely make the climb, pain or not, and even if he could, he wouldn't have been able to safely board the ship.
He was making good money for someone without an education, $60K or so a year. At 50, he had expected to work for another 15 years. The insurance company decided that his pain, suffering, loss of wages, loss of benefits, and loss of employment was worth $180k. His insurance policy called for full compensation for lost wages.
We ruled in his favor for $1.3M, to be shared by the employer for being lying sacks of crap after 30 years of service, and his insurance company for not honoring their contract. THAT was equitable. Pain, suffering, lost wages, the bullshit he was put through during the legal process, and loss of ability to enjoy physical activity in the future. They all matter.
Tell me again how we were badly equipped to answer complicated questions.