Eh, I get mixed reviews from people who own this, which is why I opted not to get one for my lab. Some labs never use it to its fullest capabilities, either and use it for show. A student is cheaper, and arguably more reliable when fully trained.

There are better systems out there, but not every academic lab is willing to fork over the cash.

I was wondering why my previous comment was dead as quickly as I had submitted it. I did a quick Google search and discovered OpenTrons is y combinator backed.

If censorship is the case, then may I make the point that instead of censoring people critical of y combination backed products/services, maybe you should listen to your potential client/customer base, as my opinion with this product is shared by others in academia. Your money would probably go a lot further.