My subjective take is no more valid or invalid than others' personal opinions.
I don't think Facebook is without flaws, by the way. But I do think they're doing a lot correctly as well, and that Zuckerberg is smart enough to navigate the company carefully through very difficult decision points. It is easy for armchair activists to rant about Facebook en masse but there are no easy solutions, and at some point they have to square with the fact that yes, Facebook serves a lot of people who aren't themselves and who think differently from themselves.
When I see the constant stream of one-sided articles that offer no nuanced intellectual take on Facebook or operating such platforms neutrally, it does make me write off those journalists and those groups of activists whom the journalists feature. And the reason really is that they comes off as willing bad-faith participants in a political power dynamics struggle (who can foment the most outrage!) rather than people pushing for a principled outcome that fairly serves everyone, including those they disagree with.