82% of vehicles sold this year came with a touch screen
marketwatch.com
marketwatch.com
My ideal car:
- buttons and dials I can feel with my hands without looking for climate/volume/etc. controls
- Car has a well documented API that can be used to control all non-safety critical features of the car (climate, media, etc.) as well as get lots of read only stats (current speed, current gas levels, current GPS location, etc.)
- mount on the center console where I can put my own touchscreen device if I so choose (iPad, Android, phone, etc)
- Car has an official app that can talk to said API over bluetooth or whatever for iOS/Android.
- Or I can write my own apps or programs, etc. that talk to the API.
Maybe I want to listen to audiobooks on Tuesdays and my own app would know to push that to the speakers as soon as I start the car on Tuesdays
Or maybe I want a raspberry pi in the trunk to log my car's current location and speed once per second because it's my teenager.
Just stop forcing crappy touchscreens attached to crappy laggy computers into my car! I want to choose my own computer and I want to be able to replace it if it breaks without taking apart my whole car and paying someone $1000 in labor. A stock iPad is 10x more responsive than the crappy touchscreen in the Model S; just let me mount my iPad
On topic, it is wild how dated even brand new car consoles feel. Luxury brands do a bit better, but it’s still worse than my phone. Where do I sign up to overhaul vehicle UX?
I have read so many times where car enthusiasts complain that they can't get the options they want with a manual transmission. Well, it's perfectly logical - when one aspect of a product is the deciding factor for a subgroup of customers, and the seller knows it, it's more profitable to give them the worst of everything else. It's nothing personal, just optimization of the business.
I do actually think this is a special case. most people in america can't drive stick and don't want to learn either. for most cars that still have manual as an option, it saves you $800-1200 on the base trim of the car. so I imagine there's a weird bimodal distribution where one group of people wants manual just because it's the cheapest version of the car, while you also have enthusiasts who are willing to purchase a lot of the options (at least the performance related ones). either way, cars with manual transmissions are a fairly low volume market in the US. they can be pretty hard to move.
Other than a few fleet style trucks, most manual options in the usa are performance models.
Maybe, but in the city I live in, I hear more and more grumbling about the lack of manual transmissions over time as well.
I doubt that, the margin on the luxury options has got to be higher than on the base model.
It's probably more that they don't want to be stuck with a car on the lot that has a manual transmission and all the other luxury options maxed out, that they end up having to sell at a substantial discount to move (because most of their customers, particularly the ones willing to spend on the luxury options, want an auto box).
I will never buy a car with leather seats. I get sweaty and sticky when I sit on them.
Why can't I get a car with the features I want and nice cool breathable cloth seats?
Autogefühl [1] is a great YouTube channel for finding out if a new car is available with non-leather seats.
They also made an interesting video a few days ago [2] saying the leather industry is trying to pay YouTuber's to recommend leather seats in their car reviews.
I'm a fan of cloth or vinyl myself.
Funny thing is...in the past the only leather seats were for the driver (servants) and cloth was for the rich passengers.
Kinda like how lobster is now "fancy" food.
If you can honestly make a claim that you can consistently and accurately change climate control on the bottom screen without taking your eyes off the road I will... well I don't even know. Disbelieve? :-/
https://www.caricos.com/cars/a/audi/2019_audi_a7/images/25.h...
On the other hand the new-looking Q5 I got as a loaner couple months ago had a perfectly fine physical button interface, with a little touchpad on the MMI comsole you could use to scroll around (and apparently even write). That was quite good.
Fortunately Mazda seems to be listening. 2019 loses the touch panel entirely and relies fully on knob and buttons! In videos, the screen looks super responsive. So at least not all hope is lost with every manufacturer...
It was the most beautiful thing I've ever seen.
https://twitter.com/paulg/status/1122803944206544897
--- The two axioms that explain your experience with devices that contain software (except Teslas):
I. It takes extraordinary effort to make software that's not horribly difficult to use.
II. Companies whose main focus isn't software don't expend extraordinary effort on it.
Arguably the reason Tesla is an exception is that it is actually a software company. ---
They kind of make them for police cars - center consoles with mounting holes plus different height cover plates.
But I suspect the future consumers will get will be app-based because the connected car might be a data harvesting revenue stream.
sigh.
I remember buying aftermarket “din 1” size radios for my dad’s car in Europe.
No, I'm not bitter, why do you ask?
Din standard is actually quite nice and I miss it dearly. The new intergrated audio/climate/navigation will look dated in a decade anyway.
I'll give a little praise for Toyota here though. The 2015 Corolla had a row of terrible low-quality touch buttons on either side of the touch screen[1] but the latest model has replaced all of those back with real buttons and two real knobs[2]! Maybe the tide is turning...
[1] https://i.imgur.com/A63ESpX.jpg [2] https://i.imgur.com/9FQF7oh.jpg
For most cars that aren't Teslas, the head unit is designed independently of the physical control surfaces of the dashboard, because they want the head unit to be a thing you pay extra for via some navigation or entertainment option package.
I hope in the future the head unit won't be a separate thing that coexists with a potentially standalone dashboard. Like Tesla, but with physical controls alongside nice displays where appropriate, even with touch surfaces.
Cars are going through something similar to what happened with DSLRs when displays (and sometimes touchscreens) started to become common. Some companies fully embraced having a big touchscreen and very few physical controls and some companies grudgingly added a non-touch display but retained almost all of the physical controls. The best camera designs (IMO) ended up being ones that tried to find a happy medium between those extremes, not by combining half-assed physical controls with half-assed touchscreen controls, but rather by really thinking about the least compromised, best overall experience.
My ideal car:
- buttons and dials I can feel with my hands without looking for climate/volume/etc. controls
- Car has a radio or something, which should be enough.
The computer is simple to use and gives you all the functionality you would have on a screen.
I now want to keep this car going as long as possible, in the hopes that this awful trend will change, and there will be options like people are describing here.
It reminds me of phones. The newest phone was willing to buy was a 2nd gen iPhone SE. It's the only new phone in a small form that has decent internal hardware.
I see it as part of a bigger trend that goes against excellent design. Is this some sort of marketing vs design thing that causes this?
That's probably never going to happen. Devices on mount are a securiry nightmare during a crash and car manufacturers don't want the associated liabilities.
We all were quick to point out that they were selling cars with touchscreens. The HCI researchers said yes the company did, but their point still stood.
You want to be able to do things like adjust heat and defrost without looking (just with hands).
Because I would rarely want it to be the latter - especially knowing how dangerous it is.
It is insane to me that we are coming up with these impractical user interfaces with implausible limited use cases, when... we had interface that works! I'm refusing to let go of my aging Subaru, because any rental I've tried is impossible to drive without taking your eyes off the road or a myriad other safety and practicality compromises
Ah, the old school voice command system.
"Playing weezer"
It might be good if voice control was perfect but it'a long way from that and still offers little benefit over buttons and knobs.
Plus, given that most voice recognition is done in the cloud these days, if something has voice control then I am immediately very suspicious of it.
There is nothing I prefer more in a car than the classic 3 physical knob layout for heat/cold, vent/selector and music.
I feel every car should start with that, and maybe add a touchscreen only for deeper interactions, usually needed when the vehicle is not in motion.
I don't find this diverse touch screen statistic all that interesting; it would be far more interesting to know how many of them don't have certain traditional physical inputs, e.g. for climate control.
with regards to touch screens vs physical buttons, I tell friends at work who have mocked the TM3 display. put a sticker on every button then remove them as you use them on a drive.
plus some cars put buttons in far worse places but as with most cars you adapt real quick. after all its not that you need more than a few buttons from the dash
https://www.iihs.org/iihs/sr/statusreport/article/49/4/4
If the automakers have to install a video display, it's not much of a leap to turn it into an infotainment system.
The iPad is almost 10 years old now.. come on..
The parts used in cars need to handle a lot of vibration and heat and last 10+ years.
The tech lags behind consumer electronics because consumer electronics don’t need to work in these difficult environments.
Every vendor has their own telematics tech. You need to use their horrible app to unreliably access your car.
Why not have a single standard api for say, lock and unlock, headlights on and off, etc ...
The manufacturers think that by being covetous and proprietary it'll work out best for them in the end. It's a 1970s way of doing software: Zero open platforms, Zero open standards, Zero open source, blackbox machines with a completely proprietary pay-as-you-go manufacturer-specific system.
I manage a fleet of Hyundais we got through a special partnership with Hyundai of South Korea and we weren't allowed to directly talk to their proprietary "BlueLink" technology. That was kept as a Manhattan-level company secret.
Instead we had to go through a third-party authorized company who also wasn't given the information. They were the only ones authorized to reverse engineer it (and they were bozos). So we had to put our own telematics into the cars because Hyundai decided to be so covetous and secret about theirs.
These cars ship with a USB port and 3.2GB free on their in-dash computers. It has "apps" on it but not really because you can't add any additional ones.
Why isn't there a way for me to make my own apps? There isn't even some crippled Qualcomm BREW style way of doing things - there's nothing.
Write software, place on USB stick, install on car. Why is this impossible? Come on now, we're almost 1/5th of the way through the 21st century.
Then when it comes to Android/iPhone Auto it can't read OBD2 or CAN information such as battery voltage, fuel level, odometer, speed, no nothing. It can um, play music, take phone calls, and show maps. Whooppee.
It's entertainment integration, not car integration - there's some apparently super secret firewall between the phone and actually getting useful information from the car, when plugged into the actual car.
Why not just put up some permission request dialogs and only allow signed software? This has been a solved problem for 20 years. What on earth...
We could do early mechanical failure detection, OTA software updates through the phones, data gathering to know if components are failing to avoid expensive recalls or wrongful death lawsuits. This would save Manufacturers billions. But they want to have their secrets as if they're shipping their own little enigma machines.
It's like one of the iterations of the Internet TV ideas from the early 90s of how Comcast and Time Warner would write a bunch of shit software running on a tv appliance and that would be consumers interface to the internet. What a terrible idea. But with cars it's the reality we live in.
Expensive, bloated, crappy products with aggressive vendor lock-in and required subscriptions. Just Awesome.
Once one of the cars starts getting useful excellent third party software that can say, do parallel parking or smart cruise control or some other killer feature (maybe a car "doctor" that guesses what's wrong with a vehicle at actionable levels), the other manufacturers will eat shit for a while with their own in-house clones and fail then finally give in and adopt the open standard.
They're better staying out of the software game entirely.
But someone has to take the first step.
Car electronic systems suck because they are not a major selling point.
Usually car manufacturers have to spend significant amount of Reliability testing before the launch the product to avoid recalls. Tesla missed some of the typical automotive testing and the early Tesla vehicles had a bluish Mura after a year and some the adhesive layers on the TFT panel started seeing issues and they had to replace the screens on a rather large number of cars
You spend a lot of time fighting with its quirks and drivers.
Again tesla has done a great job and implemented OTA and some of the automotive companies are following suit but this still does not help them much as the updates are given by the vendors whose sole job is to cover themselves (So most updates will go through a year of testing even for minor changes to make sure not to brick anything)
examples would be: touches to raise air suspension or adjust climate temperature without accidentally turning on seat heater.
Model 3.. no dashboard. a tragedy. Not only are critical displays to the side, the controls are even further to the side.
:)
Takes some getting used to compared to just old fashioned knobs & buttons, but far and above better than all the cars we test drove with touchscreens.
Touchscreens on the other hand lure the eyes into guiding the hand through the selection process, particularly when you lack a haptic reference point because the screen isn't handheld. And then the eyes are already focused on the screen when the next menu page shows up, so it's tempting to continue right there. I guess there must even be some threshold in UI slowness beyond which touchscreens are not quite as bad for safety as faster ones because one would quickly learn that there is plenty of time to focus on the road while the glacial computer's cogs are turning.
Even physical per-function controls are worse once the number of functions gets too high. Volume up/down is easy, but how do you {insert any of the hundreds of functions that you can make safely discoverable, in time, with a slow menu}? Interrupting the process of scanning a wall of buttons with tiny symbols on them for a context switch back to traffic and then continuing the scan without generous re-scanning on resume is a skill that few people would ever develop without explicit teaching, so most would simply take their chances, keeping their mind in the scan. Throughput might still be higher than a deep menu, but the effective pauses are way too long (a quick glance up just to stifle the worst fears while the mind is still on the screen/scan does not count). I would not even be surprised of the annoying inclusion of some frequently used functions in the menu wasn't just penny-pinching or a misguided interior designer striving for cleaner lines, but a deliberate decision to train users in the interface system.
Are there studies to back this up? Because it sounds like that UI has a much higher cognitive load, which can be as bad as having to take your eyes off the road.
I tried a nissan with nav and it had a pretty useful mixture of the two. It had dedicated function buttons for say radio or map or volume up/down/power (most duplicated on the steering wheel), but the touchscreen was used when that made sense, like selecting a nav destination from a list, or typing a destination with the on-screen keyboard (allowed when stopped only).
Interestingly, Mercedes is sort of simplifying things with the MBUX interface[0] they unveiled with the A-Class: they're adding a touchscreen, ditching the command wheel for a trackpad, and have much improved voice controls. The early reviews were all pretty positive.
0. https://www.thedrive.com/tech/23816/daddy-mbux-testing-merce...
Land Rover is so far ahead in UX it's unbelievable.
https://www.youtube.com/watch?v=S6YYun90S8g&feature=youtu.be...
I test drove a Porche Macan as well and it's the exact opposite of the XC90... literally buttons everywhere you look.
I guess the different interior designs attract different people. I really just prefer the minimalist approach with the XC90.
The touch-screen is almost a necessity with Apple Play and Android Auto. If you want to interact with your cell-phone apps with your car system, you better have a touch screen.
But please don't get rid of my AC buttons or fan setting knob.
I think designers get into a mindset, and then keep going (too far)
1) I don't want to have to trust the company that sold the product that they currently aren't doing anything with the data, or trust that they won't change their policy a year down the road.
2) Voice recognition doesn't work for mute people, people with speech impediments, people with voices that speech recognition doesn't understand, people that don't speak (insert language here), people that just want to easily and quickly push a button and not waste time or energy saying something, people that don't want to wake the kids in the back seat, etc.
(I wonder if removing hand controls for speach recognition would violate the Americans With Disabilities Act.)
But I'm with ya. My stove is turning 15 this year. Looking forward to it being able to drive next year. Maybe I can even expect some bouncing baby grandstoveren a few years after that (but hopefully not too soon, there's so much world out there for a young adult stove to see).
First, I don't want to yell at my stove. I don't want it to misunderstand me. I don't want to forget it is on (dials are pretty easy to notice out of place; yes you can add a LED but now you're compensating for a flaw that doesn't need to exist).
I don't want to compete with my Google Home or my Alexa. I don't want my Kitchen to end up a constant stream of barked commands as I cook.
I don't want to stop conversation or music just to turn my stove on and off.
I don't want to take the time to speak "Stove, please turn on the bottom right burner to setting of five" when it takes me one fifth the time to actually change the knob.
It's a UI that works. It works great. Everybody STOP messing with UI that works great, pretty please :P
I grew up with a stove that had an analog clock and a mechanical timer. Now THAT was a nice stove interface...
We have a brand new, nice stove that has knobs. It works GREAT :).
My next purchase will be a microwave oven that doesn't have million useless buttons but instead two dials/knobs - how much power, and how long. And I don't expect to ever use the how much power dial either :P
I don't mind if temp controls are dials/buttons.
Nowadays a strong feature point is a decent implementation of CarPlay/AndroidAuto in the vehicle. That requires a touchscreen.
I rather strongly prefer a car that lacks CarPlay/Android auto integration in the first place.
Having a screen is much better than a separate phone or gps unit showing maps.
I hoped Car play and Android Auto would be better but they suck too and have many bugs that make them unusable.
We are going to take UI that works.
We will instead make the UI that doesn't work. It'll be more expensive, more prone to failure, and it'll come with safety compromises.
To address those compromises, we will install more software that's more expensive and more prone to failure.
I understand I'm the minority user who just wants to drive his car safely and use buttons and dials that I can move without staring down at my knees while hurtling down the highway at 100kph while hoping that collision avoidance saves me and paying extra thousands of dollars for the privilege of poor UI. But I do wonder which planet everybody else is on...
If you were primarily only putting your own life in danger, sure.
But with driving the way it is now, I do not think it's a leap to make the claim that distracted driving is a danger to not just yourself but to others on the road. It's exactly the kind of thing that the government should be regulating.
Not when you are endangering others on the road.
> Are cars still a topic? Who owns a car here?
I think that's very self-centered to imply cars aren't worth talking about just because you don't have one.
Must not be from the US...
> ... here in europe (france) at least
Yeah, saw that one coming. I wish we had good public transport here in the US, but realistically most people need to have access to a car. Even people living in large cities.
My current commute is from the middle of the city to the edge along a major freeway. It is 10 miles by car and takes 20 min on average to work, ~30 min. back home because of traffic. Public transport would take 80 min each way not counting traffic. Riding my bicycle would take about the same amount of time, but I would arrive quite sweaty. I drive because saving those 2 hours per day is 100% worth it.
Essentially there's folks who think entire earth is a hipster downtown, and anybody else should just move, while collapsing economy, sending housing prices into stratosphere, impacting everybody's quality of life, and so on.
Yes cars are still a topic. Get out of your own head, travel a bit, talk to people, learn to empathize.
I'm sorry if this sounds rude, but that's just an unbelievable amount of ignorance and lack of awareness and sympathy for other people.
Also i don't recall my comment to have any kind of imperative tone: i'm stating what works for me, and for a lot of people i see, explicitly requesting comments about whether or not this applies to others. Some made up numbers from what i feel about my surroundings: young adults (<30yo), i'd say maybe 1 in 3-4 have a car around here. Families from friends that live in or near a city center (inside the subway zone), i'd say 1 out of 3-4 have no car, that's already significant: they rely on their children, friends or rental when they need one. Parking lots aren't cheap. Of course there are some difficulties, when you need to move some couch through the city you grab a couple friends, a skateboard and start pushing. Every couple weeks when you do some large food shopping you have to carry heavy bags. Maybe you get a trolley of your own like the grandmas at the saturday market, it's actually convenient.
In the country side where i grew up, i'd say half the people have only 1 car per household. There's a train station 30min from there, a small line but is used quite a lot, with a train every 1h or so. Almost all of my friends had a driver's license by the time they turned 18 etc. Yet i slipped through, always making my way using quite a lot of cycling, making my schedule around the one of the buses, sometimes hitchhiking when the time was bad. Most people i know use either some carpooling app or train when they travel across the country and don't transport anything they can't carry in a couple bags. People do have cars there, but it's because of necessity, not choice. And you see far less new cars, lots of people buy them refurbished, cars switch hands in the family, some are real utility vehicles which are adopting interface bloat at a slower pace, etc.
So i ask again: don't we have to change our ideas about (1) car ownership and (2) car manufacturing/reparation/life-cycle? From what i can see, things are already far from the "every adult owns a car which they change every ~5 years" model from post-war until the oil shocks. My point is the usual dependency vs convenience thing [#]: the more a particular infrastructure becomes widespread or reliable (may be cars, electricity, network), the more you start depending on it; yet giving up some of it may not make your life worse, it just implies different life constraints and capabilities to work around it.
[#] I'm getting out of topic here, but to read this argument developed in the field of energy, see: https://solar.lowtechmagazine.com/2018/12/keeping-some-of-th...
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That was for the places i know well; now you implied i didn't travel or talk. I do. There are lots of other environments where car can and are avoided.
Would you consider the whole north/west european cities (in nl, dk, de, ch, ..) to be just a big "hipster neighborhood"? Believe it or not, but not everyone on a bike or in the bus has a beard, fancy sticker on their macbook air or is some kind of alter-globalism&ecology activist. There, and to some extend in a lot of other places, personal cars are neither a big necessity nor very practical in most slightly urbanized areas. People there own and use less cars. Of course it doesn't come out of nowhere: there is less specialization of urban areas for living, shopping, eating/drinking, working. More smaller and distributed structures, roads organized differently giving a lot of space for pedestrians, bikes, some green spaces, playgrounds etc. I'm not saying it can be done everywhere and now, i'm saying it's being done in various places and probably could be expanded.
Even at those levels, cars are still relevant to a large portion of people, and it isn't wise to simply dismiss car ownership ("Are cars still a topic? Who owns a car here?"), due to their functionality and uses.
Well there is partly your answer.
Folks own cars for different reasons: family, location outside of place with public transport etc
I do (Uk). I don't know of a single friend, family member, work colleague or as part of a couple, which doesn't have a car.