I wonder what was the growth of the paid products. Gut feeling tells me that it was far more than 8.3%.
I have said before (and it didn't do good to my karma but this is more important). I feel that USA Democracy (not the political party) has been corrupted and injured by Lobbying. "Corporate America" rules and the people are there just to get their blood sucked. Healthcare is ran by insurance companies with insane pricing. Talking to the state should be free. Submitting your taxes should be free. I am using (in the UK) a software, but it is my choice to use it. I could be using Excel files and have my accountant submitting printed papers. My choice. It is called freedom. Those companies are playing the people for fools. They will keep pushing so that the vast majority of the people will need to pay to pay taxes. It doesn't make sense :)