I used to use an accountant because my taxes were kinda complicated, but once I sold my business they got really easy. Turbo makes it slightly easier, but honestly the IRS should just be telling me how much to pay or refund, given a small amount of input (like this year, change me from single to married with this other person filing jointly).
And worst, the last several years I've gotten letters from the IRS late in the year saying "You owe a few thousand dollars", this after Turbo got me a fairly big refund.
IRS: If you have a number in mind just tell me.
Oh, and you know that upsell Turbo does for "have your filing reviewed by a CPA and talk to a tax expert to answer questions on your filing"? I tried it this year: Couldn't find an option to have it reviewed by a CPA before filing, and when I asked one of their tax experts about a number related to an IRA disbursement last year, basically all he could tell me is "Yes, you have put a number in a box on the form".