Is it a competitive disadvantage - or just standard greed ?
Is it a competitive disadvantage - or just standard greed ?
If you can save two cents on each of 5 billion packages, you save $100 million per year. Most employers will give raises and promotions to people who deliver operational expense savings that large.
[1] https://www.sec.gov/Archives/edgar/data/1018724/000119312518... Five billion items to prime users
I think it utterly destroys the image of the company if it cannot act "humane".
It's fine to keep costs under control ..but..if you are then organizing super expensive meetings across the world it just looks bad.
50 millions packages that cost 5 cents more? Kind of big deal.
When you shop online, do you choose the most expensive purchase option? Or perhaps the least?