Also, in the one occasion when I needed customer service, it was really good. I bought it in the US, but called up the support line in Germany, and had a new hard drive here in Innsbruck, Austria the next day. I was pleasantly surprised: I thought I would get hassled because of the change of country, or they would be slow, or see that I had bought it with Ubuntu and give me grief for that, but they really didn't ask any questions, just sent a guy over with a new drive.
They're not pretty, but they are highly functional, don't suffer from the quality issues Dell had circa 2002 - 2006, and if something breaks or you need a peripheral of some sort, you won't be in hock to Apple for half the cost of the machine or more.
Yeah, I'm as surprised as you are.