Employee Wellness Programs Yield Little Benefit, Study Shows
nytimes.com
nytimes.com
Hence, from a linked point in the article:
> AARP, the consumer advocacy group for older Americans, sued the federal government in 2016, arguing that the rules governing the [wellness programs] violated anti-discrimination laws aimed at protecting workers’ medical information.
That lawsuit against Kaiser was over individual coverage. Kaiser realizes all its savings by carefully maintaining very health (i.e., young) pools. The medical information stuff is the legal argument, but it was really a lawsuit about making people do stuff that disproportionately negatively affects old people.
If you try the wellness program for people whose enrollment is through their employer, and your employees are disproportionately not college educated or young, the wellness program of the kind you and I are familiar with will not be effective at either lowering costs or improving health outcomes. That's why this program was sort of doomed to fail.
There exists an as-of-yet unobserved program that gives people money in exchange for behavior modification with positive health and cost savings outcomes. It will probably look more consuming entertainment--stuff that has evidence people will do over long periods of time. We're a long ways off from finding the appropriate design of such a program.
Employees are responsible for booking their lab appointment, receiving the lab sample, and then submitting it manually. So that's 2-3 weeks to schedule and make an appointment, followed by at least 4 weeks for the lab's turnaround, followed by time to submit the paperwork from the lab.
Great way to raise some rates.
4 weeks??? Aside from a handful of tests which need cultures to be performed, I would be shocked if tests took more than 4 days. When I have my HbA1c, TSH, lipids, CBC, and electrolytes checked, I normally have results within 12 hours.
On the other hand, my life insurance company asked for an update on my health, and after I had a blood test, they came back and said I was so healthy they were going to have to cut my rates, and they did massively, by like half. They weren't threatening to raise rates or offering to reduce them, so I guess it felt like a very positive thing. Still worried that somehow the data will be used against me to reject claims when I get old.
I'm not saying everything's fine, but you do have some options.
Sorry if this is an obvious question
The bad news is that we hate each other and don't like systemic solutions, even if they are easy (and it is comparatively easy to specify what information private insurers can use when setting premiums and then audit the premiums).
EDIT: And there's no benefit in testing cholesterol or A1C every two months unless you're actively tinkering with medication doses for people with high cholesterol or diabetes respectively.
A company can boost profits by raising prices and offering a discount for anything inconvenient. Increase the price by $250. Then offer $50 off for spending an hour in a phone queue. $50 off for clipping a coupon out of a newspaper. $50 off for faxing us a photo of you with a shoe on your head. $50 off for making a pilgrimage to the hermit who lives on top of the mountain. $50 off for filling in a form only available on Flash on Konqueror on KDE2 on FreeBSD.
Price-sensitive customers will go through the hassle to get 5x$50 off, price-insensitive customers will pay the extra $250. Thus, more profit from the latter without losing the former.
I even hate it that my insurance company generates paper _or_ digital records stating the exact application of my benefits (resulting in a copay, etc) for individual appointments, even if I already paid the relevant bill onsite at the doctor.
It just creates a data exfil / hacking risk if it’s digital, or a risk someone (China) will pick through trash or recycling and get it, when there’s literally no need to create the record (they’d already have the claims record from the doctor making a claim, this is a separate thing they generate to send to me redundantly describing the applied benefits... note: it’s not a bill (and very clearly says it’s not)).
A good case study of this is world of warcraft's rest system when it was first introduced in beta vanilla back in the day. Initially it was called a penalty for playing too long; you would begin to receive less XP. Players didn't like this, so they rereleased the system and called it a rested XP bonus. Players loved it.
It may be manipulative, but if it makes people happier and results in higher usage rates for the system, then why not?
So if you did your physical, you got a discount. Non-smoker? Charge less. (They'd only pay for smoking cessation program once, though). Not meeting company wide health numbers (blood sugar, cholesterol, etc)? You get charged more unless you have a doctors note saying it was medically impossible for you to meet the numbers.
Americans have the concept of a death panel, which is theoretically some sort of government entity that decides whether you get medical care, but actually exists as a profit motive for health care.
Or rather, on the basis that known expenses are not something which ought to be paid for through insurance. Which is completely correct: Insurance exists to mitigate risk. Once something becomes a pre-existing condition it is no longer a risk.
The problem with the pre-ACA system was not that insurers sometimes wouldn't cover pre-existing conditions, but rather that the insurance you had at the time the risk was realized (when the condition was discovered) didn't cover the full lifetime cost of treatment for that condition—it was dependent on maintaining the same insurance plan. That implies that the insurer, and perhaps even your employer, has every incentive to drive you off your current plan once your condition is discovered and thus make your treatment someone else's problem.
Whether we're talking about a broken bone or discovering that you have leukemia, once it's been established that the condition is covered by your insurance plan the cost of treatment should continue to be paid by that insurance provider—perhaps via a trust—even after you've switched insurance companies or dropped health insurance altogether. Having the payments for your treatment pass to the new insurer when you switch insurance providers is a unearned windfall for the original provider and an unfair (and ultimately unsustainable) penalty for the new insurer forced to take over treatment of your pre-existing condition.
For example, if you work out 4 days a week, and have back pain diagnosis, you might be a different risk for recovery complications than a guy who doesn’t work out.
There are folks looking at using consumer behavior and habits to predict health outcomes.
I got a rewards program for everywhere I eat. A miles program got every airline I fly. A tax code with a million subsidies and loopholes. Auto insurance companies who want to stick telematics in my car. Now I have health insurance companies gamifying literally what I eat and how I spend my free time.
Just fuck off already.
I do the same, I'm healthy, I go to the gym, I bike to work, my reward is getting older fit while I see people on my age group having more and more issues.
Yup, you might be more productive than someone that is unhealthy and taking sick days, etc., at the same time you don't use your paid time off (or have days discounted from your salary, such as here in Sweden) for when you got sick.
I just don't believe in strictly direct incentives to motivate people to change behaviour, even less for a whole society. People aren't motivated just by a dangling carrot, making people healthier is much more systemic than awarding who takes care of themselves.
Maybe it's just working for an international megacorp, but I can tell you with absolute certainty they don't give a shit about my health - except to the extent it affects the bottom line. I'll get my positive recognition from my doctor because it means something from them.
Or, for that matter, "many sick days due to unsolvable chronic illness but doing their best" and "many sick days due to eating an entire bag of Doritos during lunch and feeling ill".
of course there are other self defeating attitudes available too, from those who won't contribute more than the match for 401k, again the company's fault, to those who take more smoke breaks because of the extra cost on their premiums.
I am not sure if its a product of the education system or television. I think schools should focus a bit more on instructing students to better themselves for no other purpose than to improve themselves. that waiting for someone to make you improve yourself is the first step in failing
This can be an entirely rational choice. Contributing less than the match is irrational because it's giving up on additional compensation, but often 401K choices are terrible and the tax deduction isn't worth it in many circumstances.
You can, though. Our company did up to ten bucks a day for a walking program and participation was quite high. It promptly fell off a cliff when the value went down to up to $4 a day.
Jumping up instead of down might be better psychologically, but starting at $2 means practically no participation at all.
And then you get into the tangled mess of workplace interpersonal interactions and privacy issues. Does anyone want to spend even more time with their coworkers, if the program is hosted on premises? Does HR need to know that Employee #4752 wants to lose 10 pounds? Or that a different employee wants a stress reduction class?
I like the idea mentioned elsewhere in the comments re: giving people a discount or other reward for proven gym attendance. That's easy enough. In my case, I'd be going to the gym, anyway, link my gym barcode to the plan and it's a done deal.
And cut out the people who exercise elsewhere. Let the corner case chase begin!
What were the rewards like? I’ve seen those usually in the range of a fraction of a percent of salary, which isn’t going to motivate anyone. Things which would help involve spending money because most people need time and lifestyle support more than some drone nagging them about something they already knew: provide solid bike-to-work support (showers, storage, etc.), high-quality nearby childcare so parents have time to workout, ending a culture of overtime, flexible scheduling & showers so people can workout in the middle of the day, make sure that healthy and tasty food is readily available so it’s not “5 minutes to the vending machines or 30 to get non-junk”, etc.
I worked in this space for a while (the company used Rails to do their apps!), so I'll give some input.
It varied from company to company, but most of our customers gave out tiered rewards. Everyone who participated got a step counter of some sort. Everyone who logged X amount of days recieved a t-shirt or water bottle. And the 'winning' teams would get wellness-related gift cards ($50-$250, again depending on the company). The cards were usually for sporting goods stores or 'healthy' items but sometimes they were for chain restaurants.
Now, when I say winning, there were often many teams that tied for first place. The reason was, for whatever activity you had to log (healthy foods, exercise minutes, steps), there was a daily cap. And we'd find obvious cheaters who would log all their activity on the last day of the program (or even for their whole team). People would call/email with support issues asking why they don't have the amount of points they should have, it's always a big ordeal. Teams accusing others of cheating...
My wife's school did one of these: they were relying on peer competition to drive participation but that generally is only effective over short times unless there's a big prize (a free Fitbit is multiple orders of magnitude too small), so what ended up happening is that after the first week or so it was just measuring who had already been walking more (i.e. people who lived nearby or took public transit) and would have done so in any case.
I want the "Bruce Industries LTD Competitive Meditation Champion Quarter 2 2016-17" t-shirt.
I think for $500-$1,000 a month per person you would have widespread behavior change in most companies, and it wouldn't really even be that expensive in the context of total healthcare+wellness program spending.
I'll stop eating sugar for the other 40%.
Wife and I are around $820 / month, and that's with a $5k deductible.
If we did have kids and needed them to be covered, we'd run out of what the company offers to cover up to ($10k / year) and have to start contributing as well.
I am a fan of 5 x 6 hours and 4 x 8 hours.
Documentation, meetings, replying to emails answering someones question.
When get to do some coding its not usually especially complex. Occasionally it is, but I imagine having longer days would be easier to get 4 hours "in the zone", something which happens rarely at present.
> Researchers followed thousands of BJ’s Wholesale Club employees for a year
> Nearly all the studies to date had been observational and have largely concluded that the programs save some money for employers. But this study randomly assigned employees to a wellness program and compared their results with those of employees who were not enrolled in such efforts.
> Employers looking for a quick reduction in their health care spending will be disappointed
It makes sense to me that benefits come on a longer time scale and when employees join the specific programs that interest/apply to them (rather than random assignment).
And don't bother replying and telling me you lost that much weight in less time, I am aware that can be done, but not by small tweaks which these incentives normally give.
The problem with this from a study standpoint is that it introduces self-selection bias. A complication for exercise programs in particular is that avoidance of exercise can be caused by cardiovascular and metabolic dysfunction.
I transitioned from hating-to-workout to doing 5 days a week in gym, engaging in activities ranging from Yoga to HIIT.
I don't know how typical I am, though...
But it seems that when the health care systems feed you green jello, white bread and skippy peanut butter sandwiches when you are sick isn't a system worth solely relying upon to guide us.
Also, it seems percentage wise, the best results for the investment should be on extreme health risk areas. (like help people quit smoking)
In countries like Australia, because the government collects taxes for healthcare and does most of the spending, it caps how much its willing to spend (per doctor visit, or per medication) and the market responds appropriately.
The Australian federal government controls the pricing of medication in the community (i.e from a chemist) and Australian states control the pricing of medication within hospitals.
https://www.commonwealthfund.org/publications/issue-briefs/2...
https://interactives.commonwealthfund.org/2017/july/mirror-m...
https://news.harvard.edu/gazette/story/2018/03/u-s-pays-more...
etc
From your first link. It gloms all spending together without accounting for the lifestyle of our population- obesity rates, exercise, etc. Treatments are available to everyone- that means expensive care for even the elderly, who would otherwise me deemed "not worth the cost" to government budgets.
https://www.bma.org.uk/connecting-doctors/b/the-bma-blog/pos...
https://www.google.com/amp/s/amp.smh.com.au/business/workpla...
No, not everything over here is perfect. The takeaway is that there is much more to care than spending / "outcome".
I stayed in a hospital for a week over a very bad accident. The food wasn't great but I had a lot of healthy choices.
This was in NoVA which is a wealthy place and the hospital is very nice. The issue would be more substandard care nationwide than what the worst of hospitals have to offer.
I would expect a change to quality of calories provided in a hospital to originate from a DNP before a MD.
A while ago we had a nutritionist in the company lobby giving nutrition advice but the fact that she was quite overweight herself definitely didn't help her credibility.
I have a gut feeling it is the insurance companies that set ever increasing rates which drive up costs overall. And then they cover less forcing patients to pay out of pocket for anything more than a flu shot.
There are other countries with the same quality services for much cheaper costs. Maybe even better quality.
Employers would save more money getting the insurance companies to lower rates (via legislation likely) than trying wellness programs.
They compare the estimates side by side in the supplement https://www.gwern.net/docs/statistics/causality/2019-song-su... You can see that the estimates are... different. Frequently, the point estimates aren't even the same sign. Self-selection and 'healthy user bias' are very much things.
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This parallels an earlier workplace wellness randomized experiment: https://www.gwern.net/docs/statistics/causality/2018-jones.p... which comes with nice graphs/tables comparing & contrasting the correlational vs actual causal effects:
https://www.gwern.net/images/causality/2018-jones-table5-nyt...
https://www.gwern.net/images/causality/2018-jones-figure8-ra...
https://www.gwern.net/images/causality/2018-jones-supplement...
https://www.gwern.net/images/causality/2018-jones-supplement...
https://www.gwern.net/images/causality/2018-jones-supplement...
https://www.gwern.net/images/causality/2018-jones-table5-cor...
(I collate a bunch more of these kinds of correlation!=causation results in https://www.gwern.net/Correlation as a way of making the point that, empirically and especially when it comes to humans, correlation frequently is not causation, and this is not merely some carping pedantic statistician's complaint, but normal.)
So decent stress levels, the right kinds of breaks, proper vacays, good managers, not worrying about stuff all the time.
Paint me surprised!
Who's happier?
Those employee wellness programs are being used as cheap place holder to cover up anti-social working conditions. Unpaid overtime and unhealthy working environment won't go away with Yoga. Even if it helps some to forget the actual issues, it doesn't solve them.
Absolutely. We need unions (or if that's a dirty word, some organization/democracy at the point of production) in order to ensure equitable society and also that people's contribution to society through their work & their productivity is adequately valued - that people are working because they see their place in the whole & on a voluntary basis - what's occuring right now is work based on fear and necessity, the false scarcity means people have to chose to put up with injustice at work in order to survive & the hours mean the working poor are mostly silent.
Look at Finland, look at Norway.