AI will enable predictive design in creatives
uxdesign.cc
uxdesign.cc
Also, there's usually not enough data available for making very good decisions, especially if it's based on longer but better signals of ROI, such as LTV or sale conversions. A long sales cycle means you might not have data for optimization until 60 days later.
Finally, another problem is that AI can lead to deceptive or manipulative design (think dark patterns on steroids). That isn't just an ethics problem, it's a problem that could lead to lawsuits (e.g. false advertising, advertising the wrong things to protected classes of people, etc)
In general, it's hard to optimize problems which involve others optimizing against you.
AFAIK Netflix generates movie posters based on users data. I think this is an example of an AI based advertisement that we have today.
I can echo that, which is why I doubt that neither advertising nor design can become fully automated by AI
I could see 2 things happening in this space:
1) AI may make ordinary advertising more accessible for smaller budgets
It'd be similar to bootstrap or material design, in that they help non-design-driven products with not looking obviously cheap. But after adoption of said frameworks, products will look more alike. Hence the need for differentiation to gain more attention.
2) Given the said need for differentiation most revenue lies in the combination of inputs by humans and AI.
For example when given the fundamental parameters that define a brand's design language, an AI could iterate on that to churn out new designs that continue this language with the human fine tuning the direction.
An AI then could also deliver options of where to steer the design language in general, e.g. for car-designs:
a) add an aston-martin-like front grill (go with the general trend)
b) do the exact opposite of a)
c) allow just small changes to current design language and never mind the competitors
etc.
That means that the big players with large budgets will need to step up their game. As I see it, automation enables right now smaller budgets, so A.I. and in general machine learning can step up the "rich" guys game.
>2) Given the said need for differentiation most revenue lies in the combination of inputs by humans and AI.
I wrote in the article the definition of Predictive design.I quote the definition below.
"In Predictive Design, data is collected, a statistical model is formulated, predictions are made, and the model is validated (or revised) as additional data becomes available."
That means that A.I. in design will not work without designs created by humans and in general curation by humans. Unsupervised Designing is actually something I believe will never happen. You stated correctly that most revenue lies in the combination of inputs by humans and AI, cannot agree more!
We have to options. Optimise something existing, which as you said a lot of competitors try to optimise again your side or the other option is to create new value/assets. The bet here is to create new value, iterate and pre-test with "A.I" models before conducting a time-consuming test, as a usability test, and last go on production.
We recently had the biggest telecommunication provider in Greece as a client, and we conducted an Eye Tracking study on their web services. We found that their branding guidelines in web elements like buttons were hurting the performance.
A few creative employes of this company, when they mentioned this problem their supervisors ignored it. But when you are data-driven like we provided Eye Tracking evidence, they actually hear your opinion and you eliminate the subjective factor, or as the UX designer of the company told me the HIPPO effect.
https://www.forbes.com/sites/bernardmarr/2017/10/26/data-dri...
I can’t believe it’s 2019, people still don’t know how to estimate LTV. The paper my company used for accurate LTV estimation needed 3 days of data, not 60. And it was written in like, 1987?
What do you think Facebook uses to optimize creatives so quickly?
Sure, for big businesses.
But small businesses just need to have a good enough design, not beat their opponent by a few percent.
And isn't that a big enough market to start with ?
Usually creative agencies don't choose to work with two clients that compete with each other because of this dilemma, or if they do, they keep what works for each client strictly secret.
The type of design discussed here isn't "predictive", it just skews closest to "best practices", which itself is an absurd constraint to place on something that's "creative".
Honestly, I see AI helping the design process by automating usability testing, converting user test videos into transcripts and flagging specific timestamps for human review. It won't go so far as to actually generate the design, because no designer wants to redo a machine's work once stakeholder feedback comes in.
The job of the designer has never been solely about developing the design. It's been about understanding the client's industry, needs and budget, and creating something that works with those constraints, that everyone can sign off on. That's a very human process, and humans aren't going to want to be taken out of the discussion by an "AI-powered" anything. See the earlier article about IBM Watson's overpromise on healthcare.
Which I suppose makes it easier for someone who's actually honed their craft into something distinctive to stand out from the crowd, but...
Pretty much all AI algorithms seek to classify their data (us) into a smaller more manageable number of categories. AI methods work best when each of us 'consumers' fits neatly into one of these classes (whether predefined or emergent; each class's origin doesn't matter). Upon implementation, you shall become a label, so that future interaction with the AI can assume you to be a "Class 137" and lock you into a simplified model (with all your features having low value eigenvectors conveniently excluded). Deviation from this norm will not be tolerated, simply because there's less profit in it.
Blah. If anything, better AI models of the world need to capture more subtlety leading to better user-driven customization, not less. For Predictive Design not to become yet another Big Brother, it needs to reflect each individual's unique constellation of attributes, not the single dumbed-down class they were labeled into.
Seven billion classes. That's the ticket.
We see generic and bland work from marketers and designers quite often, to be honest. With predictive designing, we want to step up everyone's game.
If you create unique and engaging content, then for sure no A.I. can judge you. In fact, if you create extremely unique content you will be an Outlier in the prediction probably and will not score high enough. But think of banners on websites.
You have to gather the attention of the user, that will last not even 2 secs, and you have to make your creative memorable in order to increase the brand recall in your company. This is a case study were A.I. could rank your design in terms of memorability.
An AI co-designer can. After a human designer outlines their intention the define the boundary conditions, the AI can start running MVP's. When the AI reports back on what results they're getting with different types of users/context, the designers can dig in together and iterate on "problem/opportunity" points in the product.
I'm very excited about this future.
Our page: https://www.boundless.ai/
Do you somehow not look at this sort of massive data mining, this sort of optimization for psychological assault upon people ill-equipped to defend themselves--and this is effectively a given, because the systems you are building are designed to exploit their brains and will by design optimize for maximal exploitation 'cause that's what makes your KPIs bigger--and ask whether this is a good idea?
Do you want to be downstream of this psychological onslaught?
Doesn't this horrify you?
Isn't there something better--for yourself, and for the world at large--that you could be doing with such obvious talent?
And so the answer to your questions are clear: there are people who, for a paycheck big enough, a title fancy enough, are willing to completely ignore the harmful effects that their vision and execution imposes on communities, individuals, democracies.
The interesting problems in tech now include how to build tools and systems to make people aware of how they are being messed with, and fight back.
And I would like his justification for making the world a worse place.
"Like and subscribe" isn't a meme, they're positive signals to an AI curator.
Boundless isn't developing new technology, it's applying this same attention harvesting technology outside the content industry. I have no doubt that Boundless will have great success, because the demand side of the attention market is very strong.
[1] This is how I ended up in "how to be a youtuber" youtube in the first place, for the record.
Can I quote you in our investor pitch deck?
Manipulate computers, don't manipulate people.
To a programmer, a computer is a dutiful servant and nothing more. As much as programming colors my thoughts and provides intellectual delight, it would be troubling to find myself treating other people the way I regularly treat computers.
Tools work on the behalf of users. If you write software that uses people, it has ceased to be a tool. You've written a trap.
> ask whether this is a good idea? All of our sales leads get scored for publisher/user alignment and we take that scoring very seriously. If you have time to check out our case studies[2], I'd love to know which ones you think the world was better off without. I'm proud to have worked on all of them.
> Do you want to be downstream of this psychological onslaught? I use our customers' apps as well as the ones we build in house on a daily bases.
> Doesn't this horrify you? Isn't there something better--for yourself, and for the world at large--that you could be doing with such obvious talent? This is absolutely the most important thing I can be doing with my time. The loins share of human suffering in the developed world stems from people in ability to be the person they aspire to be. 100's of MM of people dream daily about changing their addictions, physical fitness, or educational attainment and we're working on making all of those behavior change goals more attainable.
[1] https://www.boundless.ai/blog/how-to-score-leads-for-values-...
[2] https://files.boundless.ai/case-studies/boundless-mind-case-...
I can't conceive of a universe where I could look myself in the mirror if I did what you choose to do.
Sometimes you want to invite a new behavior in to your life, sometimes you want to ask one to leave. We want to enable both of those behavior change goals.
You can have personalisation a priori or a posteriori. You can have ML logic to adapt to your user's interactions like yours, that is a posteriori approach.
Or design and have predictions about the user's interaction/attention/memorability and concepts like this which is a priori approach.
Now for personalisation, the concept lies on the data mining approach we are taking as A.I. architects. If you are designing creatives, you cannot have a posteriori approach. Therefore, it is reasonable to mine data, create the prediction models, enable of course personalisation in a higher level and then let the user define the personalisation filters (like Grammarly did with quantification of the text). For the mobile usage, the posteriori approach seems to work, as you say with boundless.ai and seems promising. And I like the terminology of AI co-designer.
"AI-Personalized, real-time UX interventions proven to rewire user behavior and drive your KPIs."
'Excitement' doesn't exactly describe my response.
An easy to grasp example from a while back in NLP is word embeddings.
We started out with vectors for each word in the training corpus, which meant we had no information for words outside of the training set, like you say.
Then people came up with "character n-grams", which built vectors for substrings, which allowed us to encode information for words outside of the training corpus based on the vectors of the constituent substrings.
You could imagine a system that could deliberate across levels of abstraction to find lines of analogical reasoning to connect things together in novel ways that people would find surprising and interesting in similar ways to human creative output, since it's all computation either way, but who knows how far away we could be from making such a system that could actually generate reasonable, surprising outputs.
If anything, this is an underestimated problem in art, music, and engineering. Digital tools make it much easier to crank out generic junk, which adds a lot of noise to the output space, which makes it harder for truly original work to be noticed or valued.
AI feels like it will be the natural limit of that process. The SNR will drift towards zero. Everything will become noise.
- AI tools to aid in story construction for narrative plots.
- Tools to do the planning a DP and AD would have to do on set.
- Tools to automatically assemble rough cuts of films.
- Story arc visualization and branch planning
Etc.
It's not truly creative but it enables creativity I'd argue.