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This isn't by accident or incompetence, it's to maximise servicing revenue.

I wonder how they compute the fine line between luxury and crap so that people don't feel their brand new "high end" car was not what was advertised..

By consensus of the Joneses.

For the most part high end cars do work as advertised until the lease ends or they're traded in. At that point they become someone else's problem.

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