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Comment by MrQuincle | Hacker News Reader

https://docs.maildown.app describes your model, 7 pound for 1000 emails. However, it's hard to find.

I also miss a lot of information. How do you prevent ending up in spam boxes? Which templates to choose from? What can be configured, what not? Etc.

Also interesting insights / developer journeys like how easy Chargebee is for you as developer, etc. would give me some incentive to try it out. Just my two cents!

PS: 3 days ago https://news.ycombinator.com/item?id=19562539 it was a MVP and probably buggy. Maybe tell that to your customers as well. ;-)

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Signup doesn't allow '+' in the email address, which is sometimes used in Gmail email addresses.

Edit: Plus `## Creating contact lists` in the docs doesn't seem to have rendered properly.

Good catch - That'd be down to the regex in the front end. Will look into it

You shouldn’t use regex for email validation.

The backend (Django) also verifies that the email address is valid. The frontend validation is just added as a an extra convenience

The problem is the standard for what is a valid email address is so varied with enough edge cases that what you might consider a “convenience” is actually breaking the site for other people.

There are quite a number of articles written about this topic, I’d recommend researching it.

Allowing + is bad. It allows users to churn trials easily.

That can be prevented with simple validation on sign up.

Accept the address and key the user based on the part preceding +.

Thanks, appreciate there is still some work to be done on the user onboarding process.

In terms of spam protection, an unsubscribe link is added to all sent emails, to make it harder to spam people. Once unsubscribed, it's impossible to send any more mail to a user.

There's a templates gallery in the app - I'm planning to add a carousel to the landing page to show the possible email themes there

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