Something seems wrong. Some random PM didn't promise me this product. The CEO did. This relationship with a giant service provider (Google) feels more like the relationship I loathe with the average monopolizing telecom. I've been taken advantage of and my commitment in the end to this, as I learn, unclear experiment has generated enormous benefits for Google and today results in a frustrating realisation that I wasted my time trying for years to make it work.
One day, I really do hope there's a way I can take my email address and leave Google. Number portability deserves an analog in the email world.