> like treating customers well
This has come up with the current president's most-dimwitted son and it's so hysterical it bears repeating. US taxpayers and voters are not the customer. They're the board.
This has come up with the current president's most-dimwitted son and it's so hysterical it bears repeating. US taxpayers and voters are not the customer. They're the board.
Example: Interactions with TSA, IRS, DMVs (state government obviously but a government nonetheless), etc.
I get what you're saying, but I think you also have to understand what Andrew Yang is implying (not particularly interested in looking up the quote from whichever son).
A closer analogy would be that the US government is a non-exclusive consumer coop, and the citizens are the customer-owners, non-citizen residents, visitors, and other tax-or-fee payers a lotre non-owner customers, and Congress is the board.
I think you mean the shareholders. Who elect the board (Congress). And vote for the CEO (President) who is accountable to the board and shareholders.