Comment by gpm | Hacker News Reader

Comment by gpm | Hacker News Reader

Jeremy says he wrote "something very close to" the following for his appeal, how would you have written it?

> "Mommy Saver Plus was removed for 'deceptive ads' which is a little silly because there is no ads in the app. The attached screenshots have nothing to do with Mommy Saver Plus."

I think it would be a bit too easy for someone a google employee reading this to go 'he's saying he doesn't consider them ads, and ranting about the screenshots out of frustration'. That's not a reasonable thing for the google employee to do, but it is a possible one. I think I would prefer something like

> The evidence attached for removing "Mommy Saver Plus" are screenshots from a different app by a different developer. "Mommy Saver Plus" was removed for having "deceptive ads", but unlike the app in the screenshot "Mommy Saver Plus" doesn't have any ads, so clearly this was done in error.

> Please see the attached screenshot of "Mommy Saver Plus" for comparison.

> Thanks,

> <Name>

I agree. I included my wording specifically because of this.

My response email to the rejection today was very clear. Unfortunately, it was also passive aggressive.

Hopefully I'll learn to clear my head before reacting next time.

I can't really blame you, people do all sorts of stupid things under anger/stress/etc... and that email, while not ideal, wasn't that bad. I've sent worse.

I actually posted this hoping to spark some useful conversation on what a good email to send would be, unfortunately all I've got are upvotes instead

> unfortunately all I've got are upvotes instead

I wouldn't call that unfortunate. You pretty much nailed it and no one has much to add.

I mean, this way I don't learn anything. I'm sure there are people who would have written it differently, and I'd love to see how.

Been following this all day. Glad to see it worked out. This probably wouldn’t have happened if you had only used Pony [0], email that sends once a day!

[0] https://www.pony.gg

You're being downvoted because you're plugging your own product without even the tiniest disclosure that you're the founder.

It’s in my profile. Genuinely thought that was enough. My bad, and thanks for explaining.

>>> This probably wouldn’t have happened if you had only used Pony

I tried to look at the page of Pony and I can't imagine how it could have helped in this situation.

You can promote your project when it is truly related (a disclaimer in the comment is nice), but in this case it seams to be completely unrelated to the problem.

Thank you for your feedback and sorry for the confusion. Clearly I did a bad job with this post.

With Pony there is no "send" button. As the developer, I've been using Pony myself for a few months and I've already had countless times when I've put something in my Outbox, only to realize the tone was wrong and needed to be re-worded. Having no "send" button and only one pickup every day gives you time to pause and reflect and change your message until it suits its purpose.

Does that clarify? How could I clarify the home/about page to make that clearer?

Sure, you can learn from this, but let's be realistic: I think you had every right to feel the way you did. While letting yourself cool off before replying is a good strategy, it's also useful to give yourself the opportunity to vent.

As with the sibling poster, I was tangentially following this because of the absurdity. I don't think I would've handled it as well as you did.

I made a habit of sending replies the next day when composing them in anger. On more than one occasion I didn't send the reply or reworded it considerably.

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