https://www.flightglobal.com/news/articles/faa-order-tells-h...
https://www.youtube.com/watch?v=3pPRuFHR1co
The specifics of MCAS weren't out there because Boeing expected the pre-existing procedure to have been sufficient. That procedure wasn't sufficient, or the Lion and Ethiopian Air pilots were somehow not aware of it, or they forgot their training in a stressful situation.
To be clear: the planes should not have put these pilots into the situation they were in, but unless the recovery procedure doesn't work, these planes should not have crashed.
[One thing I've been wondering: somehow the pilots were able to bring the nose back up... it was only (apparently) after multiple nose downs that they eventually failed to recover the plane. What was going on there? It's as if they understood how to correct the stabilizer trim, but weren't aware of the cut-off switches.]