Google is a bitch to deal with, and that they put up layers and layers of barriers to actually talking with a human being is infuriating and a massive risk to anyone doing business through them...
...however, let's consider the other possibility: Google is in a perpetual game of whack-a-mole with nefarious actors who are the ones putting the scams, malware filled trash, etc, on the Android store. They get knocked down and pop up again under a new account, $25 later. These people are never going to admit their actions when telling the tale, however, so I'm always a little skeptical.
That was one thing I appreciated about Apple's process, at least for a company account -- I had to provide various business documents, get a business search done, etc. If I get knocked down, I can't simply make up a new name and appear again. Clearly it isn't perfect, but it does seem to reduce the scum churn.