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Comment by stygiansonic | Hacker News Reader

Interesting that they reference their Glassdoor rating:

The strength of our culture is key to attracting and retaining the best talent, as demonstrated by our high employee retention rates, and, as of January 31, 2019, a Glassdoor rating of 4.5 out of 5 and 100% approval rating of our chief executive officer.

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Uh, that is a big negative sign for me, because they have an an "employer active" account. In other words, they pay for the privilege to get reviews deleted.

> 100% approval rating of our chief executive officer.

So I am 99.99% sure that HR was tasked with removing bad reviews ;-)

That's so unfortunate. I remember back when Glassdoor prided themselves on not doing that.

Oh look a penny..

Potentially leaving them open to the pettiest securities fraud suit ever.

Is there any evidence that glassdoor lets employers do this? I think glassdoor actually specifically says that they won't, unless it violates a law somehow. They even specifically state that they "don’t take sides in factual or contractual disputes between employers and reviewers."

https://help.glassdoor.com/article/I-m-an-employer-What-can-...

Anecdote: A former company I worked for had a negative Glassdoor Review. It "disappeared". Dunno how, but it's not there anymore.

I suspect at some point they could be removed. But again, anecdote.

Generally employers figure out who left the bad review and threaten legal action to the person who made the review. It isn't Glassdoor that removes the review but the person who wrote it.

Also anecdotal: our employer "highly encouraged" us to write glowing reviews of the company as a marketing effort to make the company look better to potential hires.

https://reputationresolutions.com/remove-glassdoor-reviews/

A previous employer of mine had a Glassdoor "problem" with bad reviews. Now when people leave they are bribed with a week's pay to promise not to post anything bad, and their Glassdoor reviews now are packed with glowing praise that look quite fake and contrived.

Show me a rating system and I'll show you ways for people to game it.

How does one know when an account is "employer active"?

I was checking their careers page (because.. you never know!:) and they have the 'courage' to link Glassdoor on their careers page[1]. Perhaps other companies also link Glassdoor to their careers page, but this is the FIRST time that I see this.

[1]:https://www.pagerduty.com/careers/

Pretty funny considering that Glassdoor will delete negative reviews.

I've read some pretty negative reviews when searching info for a company. As long as it 'looks & feels real' they it let them. Someone already posted the glassdoor takedown rules and they seem reasonable.

I'm a pagerduty user and I've met a bunch of their people. Their service is top notch and their people are really cool, knowledge folks. https://response.pagerduty.com/ is a _MUST_ read for anyone remotely near operations or support.

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