i am an early user of wire. Logged in few weeks ago just to find out they took my username. Support say non-sense and now they just ignore my messages.

If I could choose, it would be Wire for me, too. Unfortunately, it hasn't got real traction yet.

Wire is definitely my favourite of the secure IMs as far as UI/UX. It's also the one I've had most luck with when referring non-tech family and friends. They didn't like Signal or Riot (for a variety of reasons) but are happy to use Wire.

Also somewhat off-topic, their backend is written in Haskell and on GitHub. Not terribly relevant for the end user, but I found it an interesting choice.