Why I Quit Tech and Became a Therapist
glench.com
glench.com
The author of the article doesn't mention any relationships or other interests in life, no passion for anything but work. Maybe that wasn't the case but you can't tell from the article.
Lots of people do something in the arts, music, physical fitness, etc.. on the side along with family & relationships or faith/religion to find meaning. If you're happy from that aspect work becomes just something you do to pay the bills. It doesn't mean you're not passionate about work but the other things can make up for times when work isn't so great.
"I tried prioritizing my work, focusing on the things I felt the most passionately about, but when I tried to work on the projects at the top of this list I couldn't summon any energy. Yet I spent hours and hours thinking obsessively about the ultimate point of my work."
I mean, heck, the guy said he was reading 50 (no doubt challenging) books a year on his work. That's insane.
It's pretty simple: you can't work at an insane pace forever, and eventually your subconscious will rebel and stop working with you.
In my case, it felt like my intentions and actions were connected by a plastic gear, and I had spent so many years jamming that gear as hard as I could that it stripped the teeth off of it. My intentions could spin as hard as they wanted to, but eventually I just found it impossible to do anything.
I think there are versions of this where the issue is not pace or volume of work, but rather “meaning” or greater societal impact.
I used to work at a place that gathers a ton of location data on its users, and then packages it into data products & advertising products.
It wasn’t the pace of work that burnt me out there, but instead the lack of meaningful impact. Even a light workload at such a place was already heavy enough to create burnout.
Just as you need rest from volume of work, you also need rest from work that exploits others or work that does not appear to have a constructive purpose.
As I've gotten older I've found that what type of work I'm doing matters less and less. It can be the most interesting project in the world, but if your teammates are all assholes you'll be miserable. Meanwhile, the cleaning crew has a solid working relationship with each other and are having a great time.
You probably shouldn't make your "meaning in life" reside completely in your work. But then again, you can't work at a job that is completely meaningless to you.
The problem with burnout generally comes from the feeling of pointlessness. And IT excels at that feeling. We've built an industry that is accustomed -almost to the point of being a fraud to society- to such things as:
- Extremely low productivity in the large. While workers may be fully occupied, and even over-worked sometimes, in the large, a lot of productivity is simply wasted in projects which never take off, are discarded, scratched, changed, etc.
- Low accountability. Current trends like #NoEstimates #NoTesting #NoProductOwners etc, while may or may not have valid points all lead to a larger #NoAccountability "ideal" where developers seem to want no accountability at all for whatever they do. Not having any responsibilities in what you do is actually not the good idea some think it is.
- The pervasive idea that it's all horrible but that's alright. That you don't really need to know how to do stuff, you can just copy-paste it from SO or whatever you find on Google. That programmers just don't know what they are doing but haha I change this line here and it works and I don't know why but it works and that's what matters so I'm going to sarcastically twit about it because everyone will understand and concur. That everything could just crash and burn in microseconds but that won't really happen, right?
- The masterful move of claiming that anyone can program with just good will and disposition. That a degree doesn't matter, that experience doesn't matter, that actual knowledge is secondary to "passion".
All this ends up producing the result that a lot -most? probably so- of jobs in the industry and a large part of every job in the industry is mostly pointless, or at least feels so. And this pointlessness in turn is what produces the burnout.
And I don't really know, but I would tend to think that no matter how much meaning you find outside your job, if that job doesn't at least give you a minimum meaning, you will have a very hard time fighting burnout.
A lot of the "No Accountability" stuff to me started to appear about the same time as Agile. Agile removed most of management's accountability and product management's accountability. They could do whatever they want, engineering can just pivot on a dime when they're wrong. If PM asked you to build something ridiculous it's waved away through Agile, it was always too hard to figure out what to build before you build it, so PM can do no wrong.
I think some of the "No accountability" trends on the developer side are just a response.
But all of it makes the workplace a lot harder to stomach.
You absolutely can, and millions of people do every day.
When speed became a major factor in this new startup dominated tech world, people think that they just don't have time to plan.
> Low accountability. Current trends like #NoEstimates #NoTesting #NoProductOwners etc, while may or may not have valid points all lead to a larger #NoAccountability "ideal" where developers seem to want no accountability at all for whatever they do. Not having any responsibilities in what you do is actually not the good idea some think it is.
When developers are not given time to plan and test, what does one expect?
That programmers put in their spare time for the company? Ha!
> - The pervasive idea that it's all horrible but that's alright. That you don't really need to know how to do stuff, you can just copy-paste it from SO or whatever you find on Google. That programmers just don't know what they are doing but haha I change this line here and it works and I don't know why but it works and that's what matters so I'm going to sarcastically twit about it because everyone will understand and concur. That everything could just crash and burn in microseconds but that won't really happen, right?
Again, if developers are not given time to reflect like post-mortems and such, what do you expect?
> - The masterful move of claiming that anyone can program with just good will and disposition. That a degree doesn't matter, that experience doesn't matter, that actual knowledge is secondary to "passion".
I used to believe that passion is important. But after a few years in the field, more often than not, it is used as an exploitation vector.
For me, happiness requires a meaningful life. If I tried to get rid of that dependency, I'd probably end up a broken man and try one of the above ideas.
Since leaving tech my life has also become more balanced in other areas of life such as relationships and physical health, which I didn't mention in the article. Thanks for pointing that out!
And the flipside of separating things like that, is that when activities you enjoy are freed completely from having to be a source of money, they sometimes can start to be more fun and meaningful in their own right.
Plenty of people will get all their meaning from work, and they’ll burn out trying to prove who they are.
Plenty of people hate being defined by their work and want to be recognised for their self.
Funny, someone at work just shared this article: https://www.theatlantic.com/amp/article/583441/
If you set your priorties you will usually get your most desired outcome.
I took a long break from software and started learning politics, philosophy, and history, and eventually came to the conclusion that most of the world's problems are social/political and won't be fixed by technology.
And in many ways, the type of work we do directly cause harm to people. (Unfortunately, with the long gap in my career I need to build up work experience before switching to anything else)
How can I continue to work at a corporation that directly causes wealth inequality? Sure, I might personally enjoy working on math and software related problems. But why is my own intellectual curiosity more important than whether someone else gets to eat?
I don't want to just donate to charities, I want to end systemic problems that lead to charities needing to exist in the first place.
It's not, but unless you are working on something that is directly impoverishing someone to this point, then the economic or social system that allows people to go hungry and without basics is more to blame than your particular role.
People don't go hungry anymore due to lack of societal resources. It's due to either a lack of sufficient collective concern, or even a belief that it is largely acceptable that this occurs.
That the effect of your inequality inducing job is hunger for someone can only be countered with policy and incentives that work at societal, not with individual choices to disengage from jobs that optimize productivity.
It's similar to the fallacy of asking Warren Buffet to cut an additional check to the IRS vs raising tax rates, or the fallacy of thinking that an individual's choice not to eat meat has any meaningful effect on climate change.
> I don't want to just donate to charities, I want to end systemic problems that lead to charities needing to exist in the first place.
This is actually a great way to think about it, and if you have the personal means to pursue the systemic issues without having to worry about your own survival, then go for it. But know that this will almost certainly involve spurring on the collective human will to act towards that goal, not inventing a technology as an individual that will fix the problem.
But individual acts of sacrifice for the common good are not scalable in the same way, due to our inherent aversion to loss.
Usually large scale acts of sacrifice are the result of worse alternative consequences, like imprisonment or penalties for cheating on taxes.
I submit that this is a convenient excuse. You have to be the change you want to see in the world. It is easy to say "yeah, I'm making things worse, but its ok because so is everyone else", and thus nothing changes.
More of an observation that people will tend toward their local maximum utility even while global utility is compromised. Sometimes you might discover a way to increase both, but for most ongoing concerns the way to balance the two is via laws and regulation.
I know that my individual contribution to capitalism by working for a major corporation is a drop in the bucket, and simply refusing to work for a corporation has no real impact on poverty worldwide. But I could definitely put more energy into radical action than I do right now.
https://www.usatoday.com/story/news/2017/08/14/63-million-am...
I'd say that "exposed to potentially unsafe water more than once during the past decade" is pretty far from "20% of Americans don't have clean tap water". If anything, I'd rather say it's impressive that 80% of Americans haven't been exposed to potentially unsafe water more than once in a decade!
On top of this, the accepted career progression for many programmers seems to be that you become a manager and don’t even get to solve the fun problems yourself - now you’re doing harm and not even enjoying doing it!
But hey, at least we get paid a lot...
Maybe that's because so much of tech nowadays is a branch of the finance industry (mostly through VC), and that's all finance has ever been.
There’s a lot of traditional industries that do not exploit people or paychology any more than they’ve been doing for hundreds of years. Those companies need programmers as well.
You won’t get your FAANG salary, but that is the sacrifice you make. No need to give up on IT altogether.
My answer is just aggregation of all biggest problems I face in my life and programming. The biggest challenges often have to do with cooperation between 2 or more people.
https://en.wikipedia.org/wiki/Effective_altruism
They are basically thinking about exactly this question, what is most important for the society / humanity / the world, and how can you make the biggest impact to achieve such a goal. This very much depends on your background and abilities, of course.
One might argue that technology not only won't fix our issues but, used as it is today, is the cause of a lot of them.
I actually went to school for history, but I'm self-taught in tech. Thankfully, I never had to work at any dishonest or unethical companies (I stayed out of the startup world), but it still feels like most of the Bay Area companies are not really improving society much, and only a very small section of the population benefits, and they benefit heavily.
A large part of why things are the way they are is because both wealth hoarders and consumers incentivize the status quo with their economic influence. Building systems, writing software, trying to raise awareness, etc does little to displace an economic system centered on exploiting weakness and maximizing profit. The most any one person can really, truly do is amass such a substantial portion wealth that they can dictate and control to be a force for good and not evil.
It doesn't help with your systemic problems directly, but it can provide valuable service to groups that need all the help they can get.
Often this includes groups like children's mentoring organizations that provide access to education and other extracurricular activities. In that way it can indirectly help dig at the root of a variety of problems.
https://www.onlinevolunteering.org/en
https://www.onlinevolunteering.org/en/opportunities?f[0]=fie... (development tasks)
Technology can only supplement a mindset where people are agreeable to solving problems in the first place. Most social and political woes are intentional, someone is "winning" for someone else's "losing", and often neither party wants the arrangement to change even if from the outsider perspective it would be "so easy" to fix, especially technically.
I'm fairly certain the problem is the systems are written to reward those behaviors. It's technically not hard to solve that, but modern social media companies have this baked into their business model.
(Yes, I have a scheme in mind that solves it, sorry not sharing :-)
The economy/society is not a zero sum game as you are suggesting. It's a cooperative game. In some local scenarios it is a zero sum game, but to look at the whole economy/society like that is misleading. But yes, if people are looking to destroy each other, then yes, technology will just facilitate that. It is in most people's best interest to cooperate though.
So you're saying even if we do have platforms for thinking that help people navigate complex issues, it wouldn't have any economic or political benefit?
I've been thinking a lot of similar thoughts and have been wishing I had more people to discuss this with.
If it sounds good to you, reach out to me at the email in my profile. I'd be interested in hearing more about your diagnosis of how systems are malfunctioning, what systemic fixes might look like, and how it could be practical to work on that and still pay bills.
Technology offers speed, ease of use, and freedom:
It's allowing the population to educate itself. The sheer number and diversity of media allows people to find material about a topic that captivates them instead of walking away from the topic because the "classical" texts are not matching the student's needs.
It's allowing the population access to news beyond the standard topics and formats of newspaper, radio, and TV.
It's allowing a staggering amount of recording and publication that leads to increased transparency and reduced corruption.
It's allowing the population to bypass government controls. Encryption, cryptocurrency, etc.
I agree.
I work at an education company on a digital product. I got on board excited because I deeply believe education is the best way to change the world.
After 4 years I've realized tech is just another tool. The quality of education depends entirely on the quality of the educators and the pedagogic system they are using. Tools are pretty much irrelevant.
So basically the only reason the company has a digital product is because it looks great on sales presentations and everyone expects us to have tech since our competition has tech too.
I won't go so far as to call them irrelevant cause I've personally found them very useful during my education. Whilst they're useless by themselves if the quality of the content itself is useless they can definitely help studying more easier and efficient.
There's this study by the OECD which finds that not only there is no correlation between maths/reading/science skills and the use of computers, but in some cases using computers only makes things worse:
https://www.bbc.com/news/business-34174796
https://www.compareyourcountry.org/pisa-digital
In France they recently completely banned tablets and phones in primary schools.
Estonia, Finland, and Singapore have some of the best K12 education in the world and they barely use computers if at all.
The evidence is slowly piling up that learning, at least until before college (where most of the cognitive skills are learned) does not benefit from using digital tools.
Everyone wants this. The problem is that it's intrinsic to human nature. We might get away from it some day, but until we can universally trust the people who have power we won't get there.
When I was Catholic, I liked the serenity prayer (I still meditate on this from time to time). It helped me scope what I accepted as my own personal responsibility to fix. Picking a job where you can code on something that actually helps people AND make a living is a great experience. It shouldn't be everything, but sometimes it's enough.
You could give some of your salary to political groups that you think will help fix those systemic problems. If you're working for a FAANG, you're probably making like twice as much as you need anyway.
Because I am me, and they are them? I mean, if I can get both at the same time then that’s obviously best. But I won’t compromise my own happiness for someone elses.
I don’t think that is mutually exclusive with wanting to end systemic problems with inequality though.
I'm still shocked how come you don't see the effect of the 21st century where in the past all those world wars, genocides, ignorance etc.
Really sorry but I couldn't find any profession other then engineering and science if you ask me what makes us prevail in the long run!
People who think psychedelic drugs (even Cannabis) are just about 'having fun' or 'getting high' are skipping past the biggest ability these compounds have: to make you change some already hardcoded aspects of your life.
Someone who isn't me started working out and eating properly after having an epiphany on cannabis which prompted him to openly evaluate his relationship with food. After seeing truly how he ate, it disgusted him. This person is now 50kg slimmer and away from obesity BMI.
- Change your life for the better, like with your "friend".
- Fuck you up completely. It is rare and usually tied to preexisting conditions, but it happens.
- Give you a good, enjoyable, and rather inconsequential trip. I'd say it is by far the most common outcome, especially on low doses.
- Give you a horrible experience. It usually stops you from wanting to do any more psychedelics.
- Something else.
The problem, and the reason why they are not currently used in mainstream (scientific) medicine is that you don't know in advance which scenario will apply to you. Things like set and setting help but there is no sure fire technique.
The brain is in the end a neural network, and like all such devices, can get stuck in various local minima that are difficult to get out of. An old habit that has been reinforced through many years can take a considerable "shock" to dislodge. All the little cognitive and behavioral biases that one accumulates through their life get in the way in very subtle forms that are entirely sub-conscious.
What psychedelics like LSD, psilocybin and others can do, is remove or downregulate these internal filters for some time. To give an example: the visual cortex normally applies a filtering mechanism to what the eyes see and correct problems. It acts as a common-sense filter to remove improbable or impossible information and augment, perhaps even add some extra detail to save the conscious part from being swamped with ridiculous data. Mostly it just lets the sensory input through with little synthetic stuff. This means that the visual cortex has to have some sort of model of reality that it builds over time (with feedback from the consciousness). This filtering mechanism is one way mostly, the visual cortex modulates the input and adds information here and there, and then reinforces the internal model with feedback form the consciousness.
Now, under psychedelics, one gets all the output that the visual cortex can generate together with the actual real data from the eyes. The previously subtle filter applies the full transformation described by the internal model to the sensory data. This results in wacky outlandish shapes and impossible landscapes as reality is modified fully with all the information that the visual cortex has accumulated. Quite like the bizarre images generated by artificial CNNs when ran backwards!
So to arrive at my point, I posit that psychedelics can (not guaranteed of course), remove the long standing subconscious filters and biases that one has built over their life and offer the raw perspective on things. They remove all the useful illusions that the brain pulls over our eyes to get through our days. A thing that one tends to lose during a "trip" is control over the thought process, some call it ego death, a profound sensation of being able to observe one's thoughts from outside - as if unburdened by one's own insecurities and from an objective view. It isn't unpleasant at all, if anything it is liberating. It is always difficult to face one's own shortcomings, because of the importance that we place on the ego. Once that burden is removed, it becomes an experience of resignation and healing.
I want to avoid ascribing religious or transcendental characteristics to the process, far from it. It's a mere result of some very pleasant time spent being free from the tyranny of the ego and the subsequent introspection.
Sure you can take psychedelics, anti depressant, alcohol, and other drugs to make it bearable, it won't fix the underlying issue(s).
I agree with most of what you say on psychedelics, I don't see it as a cure to what we're talking about here though.
Perhaps I phrased things incorrectly, but the idea behind using psychedelics is not to suppress the symptoms, as is with classic anti-depressants. They cannot do that. Rather to change the way one thinks in such a profound way that they will voluntarily solve the root cause of the problems without being intimidated by them.
Taking Prozac will make one completely numb to feelings, and the hope is that since they no longer feel crippling depression, they can overcome whatever difficulties are the root cause. I would describe it as depersonalizing the individual completely so they become a robot. Psychedelics absolutely do not do that. You remain a feeling, emotive being - more so if anything, but they allow you to see your own thought process objectively.
I haven't studied the clinical usage of psychedelics, but my impression from cursory research is that the approach is different from traditional anti-depressants, and arguably more constructive path. Rather than numbing all emotions using very biologically-addictive substances, use non-addictive substances with very low abuse potential to make the conscious mind want to fix the problem. Not because it is being forced to, but because they want to heal. Often, part of this healing is a sort of resignation, or letting go, where the emotional baggage is fully acknowledged and the pent up pressure can be released. This is part of the therapeutic process, by removing the internal filters, one cannot help but acknowledge and face these things and interestingly enough, in a positive way.
E.g. a person who has problems with their weight will finally come to terms with their body, which allows them to acknowledge the root cause and start working on fixing it, now liberated from the suffocating feeling of "having problems".
I don't know how to describe it better, and I realize I'm being incredibly un-scientific, but perhaps you see what I mean?
"The medicine was saying, “You only need to come here when you forget! Remember that the miracle is the dimension you normally live in. The more you can find the Divine in what you think of as the ordinary world, the less often you need to come back here.""
In contrast, drugs generally say "It's more fun over here! Come back any time!"
You misunderstand the post to which you're replying. Psychedelics, for one thing, are in another class from alcohol (a central nervous system depressant). Their use does not make the underlying issues bearable. In fact, they're just as likely to stimulate a rejection of one's participation in stale institutions. Likely, this is a reason they're kept illegal. Philip K. Dick did a marvelous job of ironically portrayed illicit street drugs as "anti-psychotics" in his short story, "Faith of our Fathers."
We co-evolved with psychedelic plants. They're a tool our ancestors used to enable us. To say "they won't fix the underlying issue," is like saying "a hammer won't build a house."
Technically, true. Heck, you don't even need hammers to build houses, anymore.
Psychedelics are not addictive. In fact they are known to have cured addictions.
The problem is that you don't know if it will make your life better or worse or cause no change at all.
Swim grabbed a big plate, sat in front of a mirror, and ate it all!
It was definitely not a good experience for swim, but as you said, it was a mind opening one, because swim was able to watch himself as a third party, free from all the defense mechanisms that did not let him see what he saw before and for all those years.
After that, swim knew for sure he had a problem and as swim is a perfectionist, he wanted to solve or at least work that problem. But before the experience, swim did not see the issue as a problem, but merely "who he was".
Swim realizes now that no one ever "is" something, they just "are being (something) right now". and if you gain that notion, you realize that everything in yourself that you want to change can be changed with hard work and enough time.
NINJA EDIT: and to close the thought of the last paragraph: No one needed drugs to read that last paragraph, it is a notion simple enough to grasp. But, sometimes your actions and thought patterns are so grooved into your head that you need something to untangle/undo/rewire some stuff up, even temporarily, letting you see past your already defined outputs.
No need for the SWIM. It gives you no plausible legal deniability.
That's all I have to say. Glad you managed to perceive your problem (and therefore fix it). I too have found psychedelics helped me address issues in my life that I wasn't even aware of.
edit:
>Swim realizes now that no one ever "is" something, they just "are being (something) right now". and if you gain that notion, you realize that everything in yourself that you want to change can be changed with hard work and enough time.
I had that exact same realization on shrooms. What a succinct and beautiful way to put it.
If drugs "remove the long standing subconscious filters and biases that one has built over their life," what replaces them? Does one simply continue living into posterity without filters? I argue not, and in fact that, over time, the filters tend to come back without repeated exposure to drugs and drug-thought, and one is given a choice: return slightly-modified to regular life, or commit to taking drugs regularly, whereby one absorbs new filters/biases that change one's relationship with the world and are almost equally limiting. These "drug" filters/biases may generate beliefs such as the following: reality lurks behind what you see; we are all deluded; society is a myth; money is a myth; we are all one; we are being tricked into believing in this reality and, therefore, someone is tricking us (paranoia); etc.
While I agree that psychedelics do offer the important function of removing the filters/biases, I caution against presenting them as a uniformly positive method of doing so. I think they replace those filters with ones of their own making, and while thus leading to a different schema than sober exposure to regular life, they do not necessarily lead to a "better" one.
Perhaps I should've phrased this better. These filters are removed temporarily (for the 8-12 hours that the drug is active), then it is up to the individual to do what they will with the findings while the filters are gone. I don't think one needs repeated exposure either. I have seen many cases among my friends, most have never felt the need to repeat the experience.
There are risks of course, and a change for the worse is a distinct possibility. A dramatic change like delusions and paranoia are fairly rare, but are ostensibly a risk. There is a reason why every sensible source advises to do mental prep-work, and in a clinical setting, the whole treatment is overseen by a professional.
Like any mind altering substance, they can be abused.
Yes, partially along this line of thought I have consciously decided to not take any psychedelic drugs at all (or drugs other than coffee really). I am quite happy with my status quo, and taking psychedelic drugs may pull me out of it. I do realize that psychedelics do dissolve the ego, but I find having an ego is quite helpful in life in that most of my main accomplishments thus far have been by me standing up for myself and taking a shot in the dark. And I couldn't have done so without an ego.
Your brain is like a snowy hill. As you ride a sled down it, you develop ruts/grooves in the snow. Eventually, no matter where you start sledding from, you'll end up at one of only a few locations at the bottom of the hill.
Psychedelics are like a fresh coat of powder, they let the brain reset some of the ruts, so certain starting conditions will end up in new resulting locations.
Your comment reminded me the "SEP field" (Somebody Else's Problem) from Douglas Adams' "Life, the Universe and Everything". It was a sort of invisibility cloak where people perceive something so inconceivable that it can't exist, so they ignore it. (In this book, a space ship landed at a cricket match.)
https://hitchhikers.fandom.com/wiki/Somebody_Else%27s_Proble...
http://www.econtalk.org/michael-pollan-on-psychedelic-drugs-...
It's certainly got me curious but I have no idea where to get a "guided" experience.
The biggest change Someone Who Isn't Me told was being able to, by sheer observation and mindfulness, wait the "hunger pangs" out and finally differentiate between being hungry and wanting to eat, two completely different concepts which get completely mixed up and indistinguishable from each other as people progress abusing food.
Overeating and anxiety are closely tied together and to be able to break or weaken that link is something truly life-changing.
Swim is definitely better now. Better health, energy levels, improved sleep. Swim can now wear normal clothes and not be so self conscious about his body because he was usually the biggest person in the room :-)
Swim still eats junk food once a week so his old self still gets to indulge from time to time and not be depressed from eating healthy all day long. In fact, swim eats everything, the only thing he did is control his anxiety when putting food on his plate.
Swim used to get huge anxiety relief from eating (just like a lot of people out there that deny this fact). Swim had to change that behavior to walks, meditation, making music, gaming etc.
Swim also reports that his anxiety spiked when he started cutting down gorging on food. But that is now under control and swim is healthy and kicking!
There just isn't enough skilled IT people. The industry is immature and is bottom heavy. The top performers and seniors, are then overwhelmed with work and the business is unable to hire more senior people to reduce workload. Then the business keeps growing and eventually you get a death spiral of people quitting and making the situation worse.
>I started asking myself questions like — "Even if the projects I'm doing succeeded beyond my wildest expectations, how would it affect people?
IT is so inherently negative as well. In my last job 1 person and myself were the only people trying to stay positive. The other people in the office had succumb to the negativity and would even attack us for being 'mr happy'. They were literally so negative that they just attacked positivity.
I had places where I would go onsite to resolve an emergency. I never caused the outage, I was there to help. I would still get death threats from clients. "The accounting files are the server, if you lost them I'm going to go to your office and kill everyone." My employer wasn't even their IT, their IT person quit upon discovered 2 drives dead on the raid 5 array and no backups.
The negativity seems to be pervasive at companies where tech is viewed as a cost center. At those kind of companies, IT tries to be proactive at first, but being proactive usually costs money, so it's often ignored. And then a failure happens as a result of ignoring that issue and then the tech people get yelled at.
I've seen a major difference in attitude when the executives are involved/invested in the tech team. Even when things are really bad, failures happening all the time, it is still a positive environment and people want to help each other. It is stunning the difference it makes to just have everyone invested in the decisions from top-down so you don't feel all alone.
As for IT being understaffed, I do think this problem could be improved if companies invested more in their employees (e.g. training). And maybe took more chances on peoples capability, instead of requiring 2-3 years of experience on a range of skills prior to hiring them.
I disagree. There are people who graduate with a 3 year degree and they know absolutely nothing. I've interviewed 7 CCNAs with 3 year degrees in a row who didn't know the command 'sh run'. I gave them # cli access and asked them to tell me about what the hardware is and does. They didn't know 'sh run'. They ask for a tip or something and I'd say 'show running-configuration' and they'd type out 'show running configuration'
Sending them for 2-3 days of training isn't going to increase their skills to any legitimate degree when 3 years hasnt done anything.
As for what do I think is the fix? Lawyers have the same problem; bottom heavy. Their fix? The way lawfirms work is that those senior staff are treated better and compensated very well. That's where IT needs to go.
When I did a lot more router work (Cisco, Juniper, Ciena, Broke-aid!), my previous employer forked RANCID and wrote extensions for every router. From there, we then sent all the configs to a SVN server every hour. None of the fork was upstreamed, since it also had a ton of tie-ins to other inhouse infra.
The idea was that we had hourly backups of every router. And if bad happened, we could run RANCID in reverse and populate the configs in SVN to the router.
also I would ask for a scope of how many devices you want to know about. if you have more than a few I would either script an expect with python netmiko to do the "sh ver" or do SNMPget in some kind of loop against the IPs
"show run" (aka sh run) is about the first command anyone commits to muscle memory on a Cisco - if they have done absolutely any real work with them whatsoever.
But doing my degree, I knew several people who hung out at the computer lab and relentlessly pestered people to do their work for them. And now people routinely pay for school essays.
I'm pretty sure there are a large number of people who invest enough effort into cheating that they could have learned the material.
Reminds me of a line I heard once, can't remember where but it was definitely in the very context you mention here, it goes: "When people realize they can't reliably work with you, they start looking for ways to work around you"
We spend so much time dealing with tools that tend to be extremely pedantic and detail-focused. We're constantly thinking about all of the stuff that's gone wrong with our applications previously, what new things could go wrong with them now, and how we avoid that. For building robust software, or robust IT infrastructure deployments, that's a good thing, but I personally find it somewhat difficult to turn this mindset off at the end of the day.
I've been in the industry for 20 years now and this stuff still gets to me sometimes. The last year or two I've been trying to establish a consistent meditation practice just to help get out of my head a little bit and distance myself from some of the stress and cynicism, though I'm not sure how much it's actually helped yet.
I really feel this. I'm supposed to be half coding and half support but the support has expanded to fill all my time and I don't write anything more than 30-line kludges that only I will see any more.
That's partly just the nature of support always taking up all the time, but also I feel really paralysed when it comes to coding, because I just think of all the stupid corner cases I've been bitten by and how bad it felt to lose data or cause downtime or just look stupid.
And yes, the answer might be "write more test cases, code review" but that little voice in the back of my head goes "you thought you'd caught all the edge cases last time, and it still did a dumb thing you'd never thought of". I find it really demotivating, and start to put things off until I feel cleverer (which I never do), and then my lack of productivity depresses me, perhaps to the point you'd call "burnout" even.
Well, glad I'm not alone. Any tips on thinking my way around it welcome.
What I’d do in your situation is bring these issues up with the team and think of what if anything you can do to help reduce the amount of support tickets coming through.
I’d look at reoccurring support tasks and prioritise the proper fixing of these based on the frequency these tasks come up.
I’d raise specific bugs that have come about recently and ask if you as a team could have prevented these in any way. What lessons do these have for the future?
Maybe you can get a “story sign off” from the product owner once tasks are done you demonstrate that the feature works as expected.
Another thought is to write up more formal acceptance criteria with various scenarios in story cards “As a, I would like, so that”, “Given When Then” kinda stuff. Might need to google on that one.
Anyway, I think if you take the actions you can take and maybe reframe the way you think of bugs, you can rest a bit easier. Just remember it’s a team effort, and hopefully your team members can help pitch in to help solve these with you.
This in combination with deadlines has caused my resting face to develop into an angry expression. As soon as I stop smiling and return to my “neutral” face, I look like I am angry, ready to kill someone. I now make an effort to smile while walking so people don’t get frightened.
Indoor exercise bikes are super cheap. I pair mine with noise canceling headphones and a tablet and I can exercise comfortably while being entertained.
The best cure for my brain by far (that or riding a motorcycle -- another experience that puts your conscious firmly in your body).
I'm not entirely sure what "bottom" you refer to here. From what I see, there's a misalignment: Lots of senior people lose time doing work that doesn't require senior people, because there aren't enough non-senior people available to do that work. The solution to this is seen as hiring more senior people, which fails, because while there are lots of junior people, no one is making them into senior people. This results in very little hiring at all, and what hiring there is is focused on shuffling senior people between companies that does little to address the problems.
Then you end up with a lot of people with "senior" titles, but their actual seniority of experience varies wildly. Lots of talented people fall to the wayside because the primary way of becoming "senior" (in terms of capability) is giving you time and seeing if you draw all the correct conclusions and lessons by yourself (which also requires the work you get to help teach you those lessons).
So the industry (in terms of people experience) is bottom-heavy in the work pool. Places that can afford it are top heavy in talent+experience, and everyone else is bottom-heavy in low experience, and neither type of place is doing anything to really address their problems long-term.
When I came to my company I was a junior front-end engineer with no CS degree. A few months in or so in I'm apart of a post-work discussion near the keg where the IT Admin head is going off on how the programming industry is getting flooded with low-skill juniors and how it's bad for the industry. He seemed entirely shocked when I pointed out that: (1) The ubiquity and availability of the browser meant there was going to be a continued need, so the problem isn't just going to go away; (2) This problem is one of software engineering pedagogy being woefully underprepared, which it is.
In that same range of time, on proffering a solution that seemed above my level, my technical lead, a much older former hi-frequency trading developer who prided himself on his C++ code (our team was Java/JS), inquired on how I got the idea, which had come about from doing reading/research on the subject. His reply was: "You read it out of a book?". Me - "Yes, [insert tech lead's name], that's how learning happens"
As someone who was coming from a background in humanities academia and training and coaching high schoolers in competitive debate, it is very very apparent that the industry is dominated, perhaps not by a type, but by an _attitude_ that is presumptuous, arrogant, skeptical of difference, and just straight up missing a certain relationship to social reality.
A year later, when said tech lead totally led us nowhere and quit, we had this rock star consultant come on who was making crazy money running the team and bucking all the organization's process in exchange for "results". Dude was rude and offensive to everyone who didn't lay before his eruditeness and efficiency. I remember his off-hand comment, given in an mentor-like role, on how it takes a certain type to excel in this village and how there are "too many guys who just like playing with symbols, they're usually into music or something to, it just doesn't work out". Like, wow, whole lotta absolutes coming out mouthes without much empirical basis behind it.
> how the programming industry is getting flooded with low-skill juniors and how it's bad for the industry.
>(1) The ubiquity and availability of the browser meant there was going to be a continued need, so the problem isn't just going to go away;
> (2) This problem is one of software engineering pedagogy being woefully underprepared, which it is.
I get that the self-reliance learning angle is way overstated, but that's going a bit too far.
I learned programming mostly on my own, albeit while working in QA and having exposure to code and programmers. But it's not like I got mentored or needed someone to hold my hand learning this stuff. If you can read and have the initiative to play around with code and figure it out you'll do a lot better than half the learned fools coming out of university. I consistently out perform my peers with CS degrees when it comes to tracking down a hard bug. I swear some of these people hit the first wall and just have no idea what to do.
There are no seniors because the seniors leave. That's why you keep seeing groups like Infosys, TATA, or MSPs getting tapped for this service (I would be very leary of working for an MSP unless the package was very appealing). That's why I won't take a position where I have to screw with physical hardware, AWS everything.
Pardon my French but: what the fuck? How can anyone in his right mind can make a death threat over some piece of technology not working? I mean, I’m sure those people do exist but I don’t understand their thought process.
Based on the rest of your story, he probably feared for his life...
Isn't that a criminal offence?
But then, if the service company needs the new business that bad, that's hard to square with "there are not enough IT people".
As ethbro pointed out[1], criminal statutes have been interpreted such that a non-credible thread does not usually fall within them. Cops generally don't like it when you call them for non-criminal things. Honestly you're probably best off asking whoever got threatened what they want to do rather than optimizing for corporate ass covering.
IT can pay well but not that well.
Think how it plays out.
"Accountant said she'd kill me."
"I did not."
Ends with nothing happening.
Specifically speaking, if it's done in person, state law holds. In Virginia v Black (2003), the Supreme Court found [1] that states may ban speech which represents a "true threat" (i.e. one whose intent it to cause another party to fear for their lives). But there's generally a high bar and more aimed at allowing regulation of cross burning and neo Nazis than an angry co-worker.
If it's done via the Internet, federal §875 [2] governs. Because of some strange wording and first ammendment concerns, the Supreme Court has held that the intent to actually commit a crime must be present in order for the words to be illegal.
[1] https://caselaw.findlaw.com/us-supreme-court/537/465.html
I ended up getting fired within 18 hours after reporting harassment.
Depending upon your sub-sector of IT it can be completely inverted from that where there's far, far too many layers of management around maybe a handful of individual contributors. This is typical for most sub-fields of enterprise software that attract and retain a lot of non-technical people because the business requires interfacing with a culture of primarily non-technical-first customers. These companies tend to become the opposite of an IC-heavy IT shop - way too much positivity and a ton of stereotypical sales personalities (to be fair, the most common profession in the US specifically is salesperson). In fact, a lot of what the movie Office Space entails is what engineers at such an environment would go through in enterprise software and still does today, not what popular culture currently thinks of tech companies in the past 15 years.
I personally believe that the issue we are seeing today is that most people don't know how to manager stress, emotion & energy. Most people are leading a very reactive life and constantly been pulled and pushed in all directions by "life"
Stress happens when there's a large gulf between what you expect and reality. Most folks in IT are getting paid so well that they can bridge this gap better than most folks. All one has to do is freaking chillax. F material things, don't compare yourself or compete with others, learn to make do with what you have. Last but not least, do your very best at work, but detach your emotion from the outcome.
I have worked at multiple companies with the churn'n'burn mindset, and while some handle the stress better than others, the only thing that handling the stress will get you is more work and stress.
Are there people out there who are taking the world too personally? Yeah, definitely.
When I see people weeping in a bathroom, not once, but so many times I dont even notice it anymore - that's not a personal failing of will, the business is using up people like gristle in the mill.
Pretty much everyone disappears in their for about 30 minutes once a week. And this is the men's restroom by the way. Not sure how the ladies deal with things.
"If you can meet with Triumph and Disaster
And treat those two impostors just the same;
If you can bear to hear the truth you’ve spoken
Twisted by knaves to make a trap for fools,
Or watch the things you gave your life to, broken,
And stoop and build ’em up with worn-out tools:"
(I highly recommend reading the whole thing. Not that long.)
https://www.poetryfoundation.org/poems/46473/if---This poem was hung on my bedroom wall for my whole childhood. Great poem. It taught me everything about finding the patience to be understanding of other people.
Amusingly, these are red pill concepts. I don't follow that belief system (many of it's proponents range between pathetic to downright unhinged) but I did read about it. There were some corn kernels of truth worth picking out of the turd of a viewpoint.
The ideas can be found in various philosophy and culture including Stoicism and eastern philosophy. "Shit tests," though, that's just the misogyny.
Skip the turd, go read philosophy.
Performance will drop if you detach emotion from your work, even if it is supposedly 'rational' work.
We aren't robots, and the whole brain is supposed to work together to achieve a goal, and emotions have a part in that.
This isn't to say outcomes don't matter; but from a practitioners point of view, they matter only so much as they inform those involved on what works and what doesn't. In general, measure what you care about, but be careful because you WILL get more of what you measure and there are often unintended consequences (cobra effect).
edited for additional clarity
I think this means more, "however things might go, the outcome is not taken personally", the person's selfhood and worthiness is independent of the work they do.
I also agree that integrating work with deep care, passion, and excitement is worthwhile. Imagine if more people were finding purpose and meaning in their work, how happy and energized they would be!
Pro tip: Don't work for any place where "maturity" means becoming less human.
IT used to be a comparatively stable environment if you were supporting servers or infrastructure.
How do you mentor someone in environments where chasing the latest fad every year is the norm?
A piece of hilariously cynical advise I got from one of those people with decades of experience was, "If you can't change your workplace, then change your workplace." Which is to say, if you don't feel empowered to make changes, then you need to think about why you are there. Is your role simply to be a cog? Hopefully, you are still improving in some way, but if not, you can probably find a better use of your time.
Regarding your question (yikes). Things are very cyclical and problems tend to be recurrent in some form. Thus, things that are new tend to be like things that have existed and some old lessons still apply. Generally, I've tended to mentor on processes, expectations, and alternative techniques.
This is true. IT is the second worst industry. Healthcare is worse.
The way Law has dealt with this. The top performers are made partner and are driving Ferraris and the bullshit work is dealt with by the juniors.
>I personally believe that the issue we are seeing today is that most people don't know how to manager stress, emotion & energy. Most people are leading a very reactive life and constantly been pulled and pushed in all directions by "life"
I'm certain there's truth to this.
>Stress happens when there's a large gulf between what you expect and reality. Most folks in IT are getting paid so well that they can bridge this gap better than most folks. All one has to do is freaking chillax. F material things, don't compare yourself or compete with others, learn to make do with what you have. Last but not least, do your very best at work, but detach your emotion from the outcome.
Certainly a factor, but when you're burnt out. You lose emotion. That's actually a telltale of burnout late stages, you lose all emotion.
This is not true. Partners at top firms might be driving Ferraris, but they still work insane hours doing stressful work. Making partner doesn't let you take your foot off the gas. The stress and burnout issue at Biglaw firms is probably worse than in IT.
Blaming the resulting problems on the worker is a rather common way of justifying these kinds of abuses (either as internalized by the worker, and as a way for employers to keep feeling like they're good people).
Which is kind of difficult, even as a long-term professional.
As a software developer, I'm responsible for the program that I write. I'm barely responsible for design & marketing, though.
When a customer criticizes the application for being what it is, I find it very hard to detach my emotion from it. I always feel that they are criticizing me, personally. And I blame myself, partly: "How couldn't I have seen this?". But sometimes, the criticism is directed at marketing or design, which leaves me with a "I told them so!" kind of feeling - still, I'm the one who has to defend the decision that has been made in front of the customer.
Btw, they don't know that they are writing with the developer - for them, we look like well-trained support agents.
If you’re right you have valuable skills that are in high demand. As patio11 would say
“Charge more”
By all accounts charging more also generally leads to better employers/customers and in the cases where it doesn’t it gives you the security to increase your prices until dealing with assholes or the highly demanding seems worthwhile instead of a hideous necessity.
In r/sysadmin there's a tongue in cheek comment of 'quitting IT to become a goat farmer'
I actually personally place it really at 1 place. https://www.ontario.ca/document/industries-and-jobs-exemptio...
The Ontario government(where I live) passed laws before the Y2K hoax removing:
The right not to be forced to work 20 hour days. The right not to be called back into work 2 hours after a 20 hour day. The right to get 2 days off per week, they force you to work 7 days a week. The right to a lunch or breaks. The right to be paid overtime pay if you work alot.
I've had 3 employers now that required me to work ~12-18 hour days everyday, no lunch, no breaks. At least I did get overtime; but I'd have to justify the overtime bigtime.
For the last 10 years healthcare has been #1 burnt out. IT following up very closely. In the last 1-2 years IT has been showing up as #1 in the studies done. Up around ~65%. Major corps like Nvidia and Cisco being worse yet.
ER was something like 90%. Nursing was 40%. Over 1/3 of healthcare has been diagnosed with depression.
Whereas industries like Education is below 15%, hotels are below 10%.
It's not literally all workers. In fact there's a negative relationship with burnout and unions. The unions make sure you're not being overworked.
Teachers in Canada for example have below 5% burnout. The union is immensely strong. They get paid $140,000/year. They work 5 hour days and only 8 months a year. Their 'boss' the principal can't actually just show up and make sure they are working. That's not allowed. Basically no accountability as a teacher.
I've read all of your comments here with great interest, thank you for sharing all of that.
In what follows, I'm not doubting or challenging what you said. It's just that my professional experience has been really different.
I've been getting paid to do what I guess is called 'IT' since 1993. The first few years, it was extremely broad work, everything from installing new desktops (Windows 95 Beta!) to writing web apps to installing and configuring Cisco routers.
Starting in the late 1990s, my work focused on and has pretty much remained on what is now called devops or SRE. Working with apps teams and writing code to automate all the things.
I have worked at a > $250billion USD (revenue) company, and a 35 person startup, and a big tech company based in Germany (from California), and two different companies in the 'FAANG' group, and several in between.
I not only have, overall, really enjoyed my work, but most of the people I worked with have as well.
Not perfect; lots of different kinds of bullshit, and many frustrations.
More objectively, I've never seen a lot of turnover.
So...a question: is the 'IT' you've been in fundamentally different than the 'IT' I've been in?
Thanks!
https://www150.statcan.gc.ca/n1/pub/81-604-x/2018001/t/tblc....
One of the stronger public teachers unions is in Ontario. For Ontario the pay starts out at $51,904 and tops out at $95,794, which is some distance from $140,000.
The best for teachers is Northwest Territories, likely teaching in remote fly in/out communities. Teachers in NWT start at $78,600 and top out at $111,883.
Weighted averages for all of Canada based on the number of educators getting the salary gives a pay scale from: $53,163 - $88,746
Maybe I need to move to Canada.
Or people feel locked into union workplaces because they don't want to give up their seniority and the benefits that come with it. "I hate my job but I have X more years until I've worked here Y years and my pension jumps to Z% of my pay" may as well be the official motto of the state employees union (in my state at least). They may be burned out but they keep their jobs because the cost of actually quitting is higher.
Any competent IT org should strive to balance crisis interactions with preemptive actions.
Aka the package delivery person effect: 'Why does everyone like their package carrier? Because everytime you see them they bring a gift!'
If you only ever see IT when your system melts down or an upgrade goes awry, you're going to hate them. Even if they're doing a wonderful job.
So, please, if you run an IT department, give your troops some time to make house calls. "Just checking back in. How's the fix working?", "Anything troubling you?", etc.
If not for your org, then for their mental health.
Not caring is basically quitting inside. Is that better than negativity? Perhaps. Perhaps a new company would help but perhaps not.
No they're not. Most are doing pointless non-work (or negative work) because businesses need to show 'growth', usually by inflating head and report count.
They say that happiness is found within, but the more time I spend looking inward, the more and more sure I become that it's not.
Happiness, at least for me, is found in friendships and relationships, in human connection. The search inward may lead to many profound and philosophical insights, but so far, happiness has not been one of them.
I wouldn't knock those who fear being alone. Enduring being alone is mentally and emotionally grueling - even if you don't shy away from it. If you're not scared of it, then either you're one of the lucky few who are resilient to it or you're not giving it the gravity it's due. Either way, I'm envious of you.
I have days where I feel like my only reason to live are my friends and children. Without them I wouldn't even make it through the day. On those days, I fear being alone. Not because I'd harm myself, but because I know that it's the first step on a spiral into a depression I don't want to be consumed by again. I fear it because I've been there on more than one occasion. I fear it because I know how hard it is to drag yourself out of.
If you're not truly afraid of it, you've never been there.
It’s great to have good people around you, but if this fear is dominating you, it will always be there tormenting you. My personal experience showed this doesn’t have to be the case.
(source: meditation for 15+ years now)
A year ago, I pulled the plug, and retired. Finally, I could work on my dream project every day.
I did so for 6 months, and travelled, and had fun.
But the following six months were full of waking late, getting stoned (sometimes waking and baking), having a liter beer a day (Germany), being bored all day, and obviously falling into depression. Lounging around in long johns waiting for the evening so a friend would be off work and meet for dinner.
Then I answered a recruiter who contacted me about a job in a big boring government office. A place with endless dumb scrum bullshit processes (wasn’t it about having less process?), suits, good bye cakes, clueless managers, and all what I earlier resented.
But without that I was depressed. So now I go to my boring government job with a huge smile, and I honestly love the phony agile coach, coffee machine talk, and coding up things the stakeholder wants. Legacy code - what a joyous load to lift.
No one of my coworkers know I don’t have to be there, they just know me as the smiling guy.
I don’t know what to spend my salary on - I guess I can invest more maybe? I make sure to treat my friends to rounds at the bar, and concert tickets, and pay for dinner with this girl I asked out.
I learned that it is good to have something to aim your bow at, and a place to go every morning, and a heavy load to carry with your mates.
If I could stop working today I'd never be bored. I've taken two extended periods of time off (6 months and 18 months) and both times the primary reason for going back to work was money. I had plenty of things to do.
I play music, have some pretty cool coding projects, am self-studying science, do sports, and have good friends. When this contract is up I’ll def take some months off, maybe another half year. Would have never imagined the situation to turn out like this for me, but apparently that’s the kind of guy I am. Born a work horse, distressed with no heavy load to carry.
I just wish I knew this during my working time, so that I wouldn’t had been such a resentful, selfish, prick.
Once upon a time, I hit my number,the FI mark. Then I had a kid. As soon as I had the liability of a child, I was no longer truly FI. I felt the walls at work close in again. It has much less to do with the work and the processes and the people. I think it is a sense of control and ability to leave, or lack thereof, that drives emotions at work. I can't walk away anymore and that makes it harder to tolerate the intolerable.
Sadly, for most people, they are compelled to labor in bullshit without any other option, and that is what makes people bitter and resentful. Which in practice severely curtails their productivity or capacity to try to positively influence the environment away from bullshit... its a self perpetuating cycle for most.
I wish I could have realized this when I had to work, because I chose to live in an existence where I caused myself and my coworkers suffering over the bullshit.
Being useful to someone was a need in me, but I thought I just worked for the paycheck. As the Jewish saying goes, “Man plans, God laughs”.
When selecting funds just sort by price and buy the cheapest ones, as fees (like interest) are a recursive (exponential) function.
In Germany I use Comdirect which is great, in Sweden I used Avanza when I lived there.
Now I’m thinking to maybe do coding a few months per year, and food delivery on bicycle for the rest, in order to get a work out and be useful to someone.
I realized, if I’m not useful, then I’m useless.
As you mention, this is a dream for many. My fears are literally what you described - I almost shut shop and left for my home country 5 or so years ago to start my own company, but finally decided not to because of variety of reasons. One of them was definitely rusting away alone. So I am looking to hear more!
Why do you think you dropped the ball after quitting your job? What would you do differently this time?
To you who suffer out there, you know that happiness exists, so it is rational to keep the hope for it.
I subscribed a while back and watch all his videos
In other words, OP has basically left his job as a developer (of software) to be a sysadmin (of humans). Not to disparage the choice, or even remotely suggest that it's the end of the road! Only to say that existential dread can await you no matter what path you choose.
Lol, that's a terrible way of putting it. A sysadmin has a lot of power over the systems they control. A therapist is like a consultant brought in to evaluate, but with no actual power.
I definitely think nearly anyone could benefit from therapy (and a lot of people could benefit from a few strong psychedelic sessions where they are willing to ask themselves what they really want to do with this one precious and fleeting lifetime) and I applaud the courage it takes to listen deeply to oneself and strike out on that path.
We could for sure benefit from a lot more humans asking deeply and honestly "Does this make me deeply happy and what effects (if any) do I want my work to have on other people's lives?"
We must understand that one does not invalidate the other, they belong to different realms of being. An inner truth (i.e. everything happens for a reason) does not invalidate an outer truth (i.e. everything that happens is random). Being able to hold this paradox is an important developmental milestone.
Another duality is the relationship between mind and body, and for mental people bodywork is crucial to make emotional breakthroughs, but in my experience most people dedicated to this don't understand where you're coming from. Very little can be accomplished if the rational mind is the master at all times, but at the same time it's guarding an emotional dam that should be drained with caution.
Therapists who understand the tech industry and the rational mind are desperately needed, most people who get into it are naturally empathetic and operate from the heart, which is wonderful for therapy, but they can't relate at all with the territory you're traversing when you're going through transformation. The maze that you describe is completely foreign to them, and even worse: very few people have navigated it successfully, it remains largely unexplored and uncharted, so it requires infinite patience and lots of trial and error.
I've met 2 types of computer science students at uni: (1) the ones that love programming and love the mechanics of it. (2) The ones that love making music or similar forms of media.
The reason the second type gets into computer science is because they love media and they love it so much they're willing to go through the ordeal of learning how to program in order to create it. In my experience, I like programming, but I love the end to end process of empathizing with the user, designing the media/app and then implementing it.
It is these people that I call "Bret Victor" type of people. I'm one of them.
I am absolutely jealous. If anyone knows "Bret Victor" type of workplaces, let me know.
At first I thought, maybe I just need to make people use of computers happier, but the average person doesn't care, they mostly fear computers and don't want to learn but mostly have a vaguely workable tool to fill taxes or get mail. While I'm at it, take a step back and see how much negativity is around computers... privacy, encryption, it's insane.
Nowadays I'm much more interested in setting repair fablabs and planting trees to make both landscape and people happier in simpler ways.
My interests in computing have shifted a bit, I mostly care about very broad abstractions (say graph orderings and commutations or partial evaluation).
Maybe i'm just mentally handicapped in some way but i like to code and solve business problems and so i'm a consultant who codes and solves business problems. I've never thought about if my work is meaningful, it's impact whether good or bad, or worried i'm not pursuing the true purpose of my life. It just doesn't come to mind.
I would advise your wife to try volunteering (for whatever cause she finds important) if she hasn't already. I've started volunteering at a local NGO after switching careers and it's easily my favorite time of the month, gives me lots of energy and peace of mind, wish I could do it more often.
I'm not sure if I'd feel the same if I was work for a bank or something though.
I'm sure it'll work out when I gain more experience. :)
I was a child psychologist (specializing in development and planned to go deeper into social work) and it was/is the biggest passion of my life, so switching to tech feels weird to put it mildly.
IT is fantastic, don't get me wrong, I would not go back.
I want to add that these choices aren't black and white. Tech and helping people aren't mutually exclusive things. The author could have mixed therapy with his tech experience and made websites, apps, or services that helped people with career or relationship problems. Or worked towards getting an IT job at a psychology non-profit. I know it's a simplistic example, but look at the impact a simple app like Calm had on exposing people to meditation and therapeutic techniques.
It's all connected. Nutrition, relationships, rest, play, and work. There's so many opportunities to help people outside of paying a licensed therapist. One way to look at it is to go where people are spending their time: on the phone. We desperately need more wellness awareness where people are already spending their attention.
It leaves you wondering : "why am I doing this?", "Is this who I want to be?".
So I can totally relate.
Thank you.
Read it again.
My recent trip to Thailand and practicing meditation with Buddhist monks, getting one-on-one time with them to go deep until the lesson I needed to hear presented it self, getting vulnerable with my partner and with myself.. all of that along with my profound experience at a digital-detox adult retreat 3 years ago has put me on a path that is at odds with the corporate work that I do at a bank. The interesting thing is, the quality of my work as a product designer has dramatically improved, while my curiosity to explore music, lighting and deep human engagements have given birth to a new personality I call After 5, because it's after 5 pm where I deeply explore those experimentations as i consciously observe a new alignment with my values.
This has re-surfaced something important for me that I now realize could be a possible career stream. Thanks for writing about your experience and the thought process, truly.
Found it: https://news.ycombinator.com/item?id=18418022
The grass is always greener, as they say. I suspect that the OP will realize that it's not the job that is causing this, but OP himself.
A dissatisfaction with one's work that manifests as some sort of "what I do doesn't have meaning" or "what I do doesn't help anyone" is usually just an "I don't do anything relevant in my spare time" that is looked at through the wrong lens.
In a capitalist society, one should not rely on the same activity for both sustenance and psychological well-being or fulfilment. As many have pointed out before me, here and elsewhere, any hobby or similar activity stops being enjoyable once it becomes your job, i.e. once you pay your bills with it.
Instead of trying to stretch our daily jobs to fit two different goals, I believe we should, in fact, shrink our jobs so that they leave enough space for different activities that try to tackle the lack of meaning or passion in our lives: volunteering, cooking, making of art or just simply being there for our loved ones.
In other words, instead of the "equate life worth to career, find out life has no meaning, change career, equate life worth to new career" cycle, try the "equate life worth to... well, life itself" for once.
We have little else in common though, mainly I just figured I really want to help people and tech helps in such an abstract way it doesn't feel rewarding. I do meditate though, so my own process isn't entirely devoid of spirituality.
Also, being from Canada, I find it really odd that you can just dive straight into the master's degree and become a psychotherapist (I know this varies by state though). I've had to start at the bottom again, it takes 7 years here in Quebec. It's worth it just to know you're working toward you dream job, but it's pretty awesome for you that you'll be done in only 4 years!
Most likely I'll stay in the mental health field though, as I doubt I'll find passion for anything tech again. I mostly lurk on this forum because I'm still a geek at heart :)
This is across the board, from a Fortune 100 company that decided to axe a division to a well-financed startup that cratered to some of my own side projects I couldn't quite get out the door.
It's just a gut punch to sit back and think: "If we'd done nothing we'd be in a better spot right now than this project that turned out to be a waste of time."
Joined a FAANG after college, the good salary allowed me to start taking up Gestalt Therapy training on the side.
This is one of best decisions I've made in my life, I can better allocate the amount of fucks I give per day and live a happier life. I've been slowing overcoming many paralyzing fears.
I don't plan to start working as a Therapist in the near future, but the training itself has been life changing and would highly suggest to anyone who's curious about self development.
https://en.wikipedia.org/wiki/Yin_and_yang
It's about soft/hard, negative/positive. Reality is often grey instead of black and white. Contradictions are everywhere. Sometimes, you take things seriously. Sometimes, you let them go.
If you only derive meaning from end results programming is probably not for you. It's a craft that requires you to enjoy the process as much if not more than the end result.
But if you want to get philosophical then the other thing about functional information, just like any technology is that you usually cannot predict the complete effect on society. If you create useful things that are at least not intentionally malicious or dangerous, then you will likely be doing a net good.
...The magnitude of this good can never accurately be predicted, however a decent heuristic is how _general_ it is - e.g if you are making something as contextually contrived as a shopping app to try and "help people keep track of what they need to buy", your net good is going to be pretty fucking low, and I know focusing on the smartphone app bubble tends to result in mindless crap like this - so if you were doing that, then fair enough I'd quit too... On the other hand - go make some contribution to a fundamentally new piece of code solving a _real_ problem and the possibilities are much greater.
I also think it's possible that one can practice deep listening, use psychedelics responsibly, and practice methods such as the Rosen Method (or any other meditation-esque practices including yoga etc) without dedicating their life fully to them, and receive magnificent benefits - including prevention of burnout.
It may be his calling, but it seems burnout is a large motivator to this decision as others have discussed.
I just wanted to come here to say I do the things he does regularly (but by no means am I an expert), to a great degree of success and benefit, while keeping a software job I love and not becoming a therapist. I have no signs of burnout and I actually attribute that in large part to discovering similar "clues" as discussed in the article, early on.
Even though I have so much more to learn, moving towards a humanistic approach has had such a positive impact with clients and myself. Being able to sit back and be with a feeling, no matter how uncomfortable, challenges me to think about what is really the problem. This is beneficial in schools because it is the same way with students and faculty because the surface emotion is only an indicator something is wrong.
I think my curiosity to understand the human condition is what led me to study and practice. At the same time, involving tech into my practice is necessary to help indicate progress for clients in addition to how it can replace me when out of session.
* Companies that hire only cheap starry-eyed love-my-latest-fad youngster crash and burn due to poor execution and short-sighted design choices.
* Companies that hire only experienced devs move along a less erratic path but burn way more on payroll.
You could argue the market is not mature though. Lots of turmoil all around, lots of "dumb money".
In that atmosphere, "fund it & flip it & long-term be damned!" definitely favours the cheap and fast. Horror stories of shitty systems and general lack of accountability ensue… The price we pay for living in exciting times.
And senior devs better be mindful of "The market can remain irrational longer than you can remain solvent" (or alive).
Could you elaborate on you notion of meaningful happiness?
To be honest, you didn't have to read the article to know it was going to be burnout, because that's why everyone quits tech and does something completely different.
>Shortly after beginning my Hakomi training, I applied and was accepted to the professional mental health counseling masters program at Lesley University in Cambridge, Massachusetts, where I'm studying and training through 2020 to get my licensure.
Going through schooling is not the same as becoming something. The title implies that there was success found here, but so far it's just aspirations.
-Arthur Ashe
So until the author has worked for a couple of years in the field, he comes off as a little bit... naive. I don't mean to come off as condescending, I hope he finds happiness in his new profession.
I don't see that. Just because the author has/had aspirations, doesn't me he hasn't already reached/achieved them partially, if not completely.