As someone who has to continually push back against people who have the "one good way to do it", I'd prefer everything was presented as options.

People make these statements in front of customers and then we have to dance around it to the next option. It takes a hint of introspection to know when you might not have all the bases covered in your head before pushing things out of your mouth.

Saying something is an option at least can be interpreted as not being fully sure at this second, whereas saying "we have to do this" and being wrong just makes you look incompetent as a representative of my team.