This seems to be completely unfounded, and out of line with my experience of the people who work there.
> they should perform their civic duty and do as the patriot Edward Snowden has done.
The truth is that you and I are part of a minority in the country: most people are actually vaguely okay with the idea of the government spy agency trawling through domestic networks looking for people trying to attack the US.
The NSA has owned the globe on a shoe string budget in response to a civic outcry about two decades back. They did their duty, as the people of the nation asked them to.
Now, you can argue that it was a poor national strategy -- that it's going to lead to a civic-society corrupting influence, and problems like parallel construction. But it's a bold allegation that people didn't do their duty because they struck a hard compromise that the majority approved of, but you personally don't.
> patriot
I wouldn't describe anyone who leaked legal spy programs or who took a laptop full of classified secrets to both China and Russia a patriot.
There were technical means by which Snowden could have better secured the materials, and there's the simple fact that he leaked a lot of perfectly legal military spy programs to the entire world, intentionally.
I'd certainly describe Snowden as an idealist, but he's not particularly a patriot.