The product lineup and administration interface is somewhat complex and confusing, IMO; perhaps an artifact of trying to appease long-term customers. I could never be bothered to figure it all out, but whenever I've looked for a feature I've never failed to discover something new to appreciate.
I'm interested what others have to say about them.
Do you prefer US or EU? For US, you might try out Cloudflare or Amazon route53. I don't care for either of them, but others I know have been happy using them.
When you get your domains back and if you can afford it, you can pay for up to 10 years. Most registrars will give a discount. If they offer more than 10 years, don't do it. 10 years is the hard limit, which means you would have to trust that registrar stays in business more than 10 years and most will not.
I’d prefer an EU based registrar, any suggestions there?
As soon as I have my domain back (or a new one) I’ll definitely pay some years in advance from now on.
I used OVH to register my domain names, and recently migrated them to Cloudflare. OVH is a totally fair choice, but their web panel is pretty papercutty and the whole experience is more OK than amazing.
I moved so I wouldn't feel like I'm at the mercy of my registrar. I want predictable pricing, not the half-expectation that somehow someday my domain will be mysteriously lost or held hostage.
Hover is definitely not the cheapest, but then again they’re not monetizing you to third parties or constantly up-selling. Privacy/locking/DNS are built in to reg cost so no surprises.
I moved my personal domains there too after it won our corporate evaluation process. Couldn’t be happier.