What makes facebook so much worse than email? The fact that its default sorting algorithm is based on how relevant it thinks stories are to your interests? Any spread of false information could happen basically as easily through gmail. I dont see people getting mad at gmail and outlook for allowing chain letters to keep existing.
the utility_function of email is utilitarian. No email server wants to keep their user hooked on their emails.
All the conversations I’ve heard discuss how to make products better for users. Even if it hurts standard metrics.
For example, the goal of the feed team hasn’t been to increase engagement for a couple of years now. The metric of choice is meaningful interactions.
The outsiders perspective of FB seems to be a couple of years out of date, compared to what I’ve seen.
Same with sports teams: I hope they all play crappy so that people are not hooked onto them.
/s