I joined in the last year. I had major issues with FB before, reflecting typical HN user stance. I joined because I was curious and their promises sounded like an amazing place to work.
And it is. They treat us better than any other company in terms of autonomy and input. Everyone has a tea seat at the table.
And what I’ve seen, the external perceptions don’t match the internal objectives. I hear real change from leadership, and most of the major issues are years old.
Fb has invested hugely in protecting elections, possibly more than any single government. They have doubled that on integrity, etc.
And realistically, I don’t think we know how to balance harm and good in the real world. I just don’t see tracking online activity as more harmful than the benefit that people get from the service. (Not so much US users, but the benefits to people in very poor countries are very real, and wouldn’t exist if the service didn’t monetize so well)
In short I don’t see them as an evil entity. They’re just a large one that is easy pickings for negative press. I used to work for the US government in a health research role; this feels similar.
When something is so massive and decentralized, the “bad press” events are gonna happen. I think FB, and especially Zuckerberg, have done a great job responding to these issues to try and solve them.
Remember, what Facebook is doing has never been done before. There are going to be mistakes.