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I'm sorry you had a bad experience. This is the first I've heard about it! We normally get nothing but praise during any customer support interaction. Feel free to email me directly (jordan at vector35 com) with your email address so I can try to figure out what happened. Apologies it didn't go well.

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I think parent was saying that Binary Ninja _didnt_ do those things (implying that IDA did).

Yep.

Email privately and get noted for life. This is really annoying when some one complains publicly and they ask your to email in private. Why don't you go through the old emails and provide a solution.

Because it wasn't sufficiently clear to GPP that it was IDA Pro's support that was problematic. GPP incorrectly thought it was BinaryNinja support that was the problem, which isn't the case.

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