I HATE that attitude. It may occasionally be right (depends on your product/intended use) but it was the catch all ‘do as I say’ excuse one of the executives used at a previous job.

Have a suggestion on how something could be done better? Your way is too complicated and our users are dumb as posts. So we can’t do it. It’s not worth even thinking about.

Of course if THEY want to do the complicated hard to understand thing, it will be fine.

Just one of MANY examples.

Why do the job if you have actual contempt for your users?