For me, the quality had gone downhill considerably. First, missing ingredients or completely mis-boxed orders. Then, the actual ingredients started becoming low quality. Stuff that would remain on the shelf at the grocery store. Then stuff started coming damaged. And all the sides are cheap (high) carbs. I was ok with the packaging, it never bothered me.

Going to the store, you get exactly what you want, good to high quality choices, and no damage! Plus, endless variety. And its way cheaper. So for me, there was little value left.