I am very well aware that my health and safety are commonly at risk; therefore I don't find the suggestion that a firm might actually plan around an accident to be bizzare or antisocial.
I am very well aware that my health and safety are commonly at risk; therefore I don't find the suggestion that a firm might actually plan around an accident to be bizzare or antisocial.
But, there's tons of things that can go wrong with any company operations, and for some they'll have plan b to meet contract, for others they refunds, for others they have insurance, and for some of them - it's just an inherent risk of running a business, that they have to roll with.
It's unreasonable to expect any company to operate risk free, with 100% guarantee of fulfilling contract every single time - there's not a single company on earth that can do that. And as a customer, one needs to be aware of that.
I understand that you are advocating for a minority group, and that's noble. But the expectation that it's not okay for Amazon to miss a delivery due to a plane crash is irrational. It has nothing to do with "ableism".