Some people don't want to have to configure anything to start using it or to start being productive with it. Apple's desire to focus on these types of people is obvious when not only analyze the type of features they add, but how they're implemented.
I think a meaningful comparison would be to the situation of home computers (C64, CPC, later Amiga and Atari) and consoles (NES, later SNES). If you wanted to play games, consoles offered a much better experience. In contrast, home computers could be programmed using BASIC and Assembler (and, somewhat later, C), which made them much more appealing for people who wanted to explore the possibilities for themselves.
If the general population is able to feel in control of their equipment without opening a shell on it and exploring what's in there, or being able to scratch little itches they have, that's totally fine with me.