How do you distinguish Fake Work from Real Work? There are some plausible tests presented, but they all concern a lack of understanding about the nature of the work on the worker's part. This lack of understanding is lamentable, but it does not mean that the work is Fake. For all of these questions below, it's easy to imagine a ditch-digger asking them, even assuming the ditch-digger is doing Real Work:
> How is this even productive?
> Is this really what they are having me do?
> What is the purpose of this?
> I can’t believe how inefficient this is! There has to be a better way.
A lot of work sucks. If it were pleasant, you probably wouldn't require a salary to do it. Also, there are a lot of tasks that are easily questioned at a micro- or individual level, but that make sense as policy at an organizational level.
This article is pure fluff, offering feel-good "insight" but nothing concrete in terms of identifying real problems or solutions. I can certainly acknowledge that "busywork" or "Fake Work" exists, but I am not convinced it is a major problem at a national level.