Real-Time Chat Solutions vs. Chat Platforms

The seduction of platforms to consume the apps that ride on them leads to a quick local maximum.

We need federated/ shared small payload low latency pub sub with storage.

Isn’t this what xmpp promises?

This is protocol portion, but we also need shared infrastructure.

Has anyone done anything significant with Twilio Chat? My company is looking to move over to them in the next year maybe...

I expected this to be more along the lines of Pusher vs Intercom.