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There certainly is. You can sue them. I bet you'd lose, though.

In my opinion you lost your data because you didn't make backups.

Oh, I did have backups luckily off of DigitalOcean (I will have full details in my post), but I have a huge problem with them marketing how great they are to startups and having a backups product that they sell (and also nuked). Any company that does this is not worth dealing with IMO.

They are great for startups because you can automate everything. You can delete everything and restore from 0 without needing manually run commands.

Treat it as a temporary server that can disappear at any time, have automated backups and streaming database replication, then have an automated restore script that you test periodically.

If the server goes down, restore somewhere else.

You have to have a data layer stored somewhere, are you saying to not store it on digital ocean? All this is a moot point when they destroy your instances and lock your account...

it's very poor customer service to be sure, not answering the ticket for 5 weeks is ridiculous, deleting your data sucks too, but you can get to a point where that is only a 30 minute inconvenience.

You store the data in a different place to DO, maybe at home or a cheap VPS somewhere else.

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