Pretty sure that is why... you enter your username and it checks to see what authentication flow to use, if it's a password flow then you get a password screen.
Pisses me off too
Pisses me off too
It frustrated everyone.
Since we've implemented the stepped process (and made other changes) complaints have all but disappeared, and the number of failed sign in attempts has been significantly reduced, successful logins has increased slightly, and overall login attempts dropped.
It's not perfect, but all indicators are it's better than a screen full of options - it allows us to guide users to the correct action.
Sure, it can still be annoying, but less so than what it was.
> This is why we went with a stepped process. [..] It frustrated everyone.
But then:
> Since we've implemented the stepped process (and made other changes) complaints have all but disappeared
But! the "screen" is fake. the password field exists and is visible to the password manager (but not the end user) right off the bat, so it doesn't disrupt them.
But the user experience is extra poor, because they do not honor the Accept-Language header, but insist to use the local language of your public IP address. When travelling that can often be a language you don't understand. And when travelling you often get an extra security step, because they haven't seen you in that country before. Extra painful in a language you don't understand.
Disclaimer: I use Cookie Autodelete and Firefox containers. So they get a bit less info about me than about the average user. But ignoring Accept-Language makes no sense to me. Pretty unlikely the user does not understand the language of the browser but the local language of the IP address.
Besides, I have difficulty believing that this is a common problem. I have never seen a user whose OS was configured to a wrong language. Even if they have zero computer knowledge, they just ask someone else to fix it as the first thing. Computers/smartphones are already scary for technophobes; they wouldn't even touch them when they are in a language they don't understand.
This is especially irritating for VPN users as it is not just a problem when traveling, but all the time. I essentially gave up on hoping to get Google pages in a language that I understand. However, they made the situation worse in the past year: even if I use my country's localized Google domain, Google ignores that and gives me results according to my IP: websites from a different country about a possibly irrelevant subject, in a language I don't understand.
That way, those that use password managers could still continue so (as it would check and see that yes, password flow - or whatever), but for others, it would do something else.