Seems like neither side were being self aware in this case.
I'm also not sure exactly what the product problem is with Twitter. The only exposure I have to a group of people upset about Twitter are the folks that Joe Rogan had on his podcast, and their complaints are just that it's toxic.
However Twitter unlike Google and Facebook is the least functional as a utility, so refraining from using it if you don't like it seems like a no brainer. You're not losing anything functional