I don't think I'm going to tip through Doordash anymore. It's robbery that they misled users by saying the tips go 100% to the driver and it turns out this is not the case.
Doordash, like most food delivery services, takes much more of a cut out of the delivery experience than the value they provide. These apps are glorified CRUD apps with little differentiating them. If anything goes wrong it often is a nightmare, and I’ve never had an experience where one of these apps has correctly detected and fixed an issue with a delivery—each time I have to identify then fight their dark patterns to get a human to help me.
Uber categorically improved taxi service for consumers at the very least. These food delivery apps have honestly made the experience worse for consumers and for drivers.