> "Google knows its search engine isn't very good anymore!"
It is possible for this to be true and for the koolaid at the plex to be true - as the answer is highly dependant on what the end user is searching for.
I'd say that a decade or so ago, the mission stated was actually being done - somewhere around the panda and penguin updates, the results changed a lot - and in the war to destroy spam and seo, google also killed a lot of good sites by burying them in the results.
I get that around that time there was also a lot of pressure from multiple groups to censor the results even more.. and so veering from the mission of organizing the web and delivering what the user is looking for was somewhat hijacked by gov bodies, powerful groups like the mpaa and such - and maybe it was larry paige? that was supposed to be the adult pulling the reins?
Whatever the multiple causes, there was a time when people could find all kinds of things with google and even google shopping.. then things started to change and change a lot they have.
Today's google is a homogenized, censored and curated skewed view of the world that is damaging those who trust google to show them what is on the internet.
Not for all searches mind you. For many searches it is the best version of the best ever search engine. As far as being a yellow pages of the future, you guys have nailed it.
I have no idea what the wink and nod is supposed to mean ("organizing the web’s information and making it accessible to users (yes we really say that, though frequently with a wink and a nod)" - but if it means, wink wink - we used to show a lot of stuff and now use a bait and switch hiding being esoteric "algorythms" that curate via 'user testing' - results - blah blah.
Please. The algorythm has been made to censor in many ways. It may be too complicated to explain, and trade secrets may be the real reason you don't show it - but whatever.
Please, for people in the main areas of the inside - it is disingenuous to be spouting the kool aid like it's some kind of truth.
It may be mostly true, but the 10% or 15%? of what is hidden completely and the xx% that is downranked into 'might as well not exist" - can you imagine if a few people got together and convinced the world that they have the actual true holy book and yet it was selectively censored by 12% - it might be true, but not really true..
and yet we are here today where big G is trusted by millions - and they have already targeted the next billion to acquire - and it appears people on the inside are repeating this false mantra like they are some kind of prophets of perfection.
As things continue to be censored more and more, big G becomes more and more like the yellow pages, with some 'trusted sources' thrown in for added content.
You've crowdsources a yellow pages that can be updated daily instead of once a year. You've selected some trusted sources about a few topics and point people to them.
You do not make the web accessible to users, only some of it. You do not make "best place to find out anything." - you provide the best place to find some select things that other people have made or given you updated info about.
The worse part of this whole thing is that the trust built up years ago by the brand has gotten a lot of people to convince a lot of other people that "just google it" is the way to find truth on the web, and you have taken over default search and find on most devices hijacking other possibly less censored options. You have hampered the abilities of many to share by making ideas and speech disappear.
However, I am glad that someone who works at google has said something. The silence from the G men / women / ts is more mocking. I wish Matt C had never left the plex and communication channels he shared.
remember when google would put a notice at the bottom of some results with something like 'some results not shown due to dmca, we have been forced by law to hide some results, see this chilling effects page about how this hurts...
now google hides more things itself.
and yet the same old lines are spewed "we index and give users access to find things on the web".
Come on, how much of the web is actually available to the end users through google and how much is not?