Ask HN: How can banks use the Internet to better serve their customers?

I work for a bank and recently submitted an idea which landed on the desk of someone fairly high up the organisation. To my surprise he now wants to meet me and discuss how the bank can use the internet in a better way to serve its customers.

I am keen to go to him with some ideas of my own but also would love to hear what the community thinks. I would imagine you all have bank accounts and everyone here is certainly passionate about the internet. How can the two marry in a better way? What would you like to see your bank implement that would be of benefit to you?

Thanks in advance for the comments.