Today, I've just read a paper copy of the Daily Telegraph (UK). The front page is a story about how a depressed 14 year girl committed suicide after being led into a downward spiral of despair by being fed a continual stream of self-harm images by a facebook property. Those lovely algorithms could have been made to make positive contributions to people in need of help. Instead, they caused a vulnerable teenager to end their life by making a bad situation even worse.
I do feel that companies like Facebook should have a social and moral responsibility to their users. They are in a position of great power and responsibility. And yet, they have shown scant evidence of any care in this regard, and they do have a case to answer. Not just for the single story I highlighted, but many years of utter callousness and greed in defiance of what most of us would consider acceptable ethical conduct.
I do feel that companies should have a social and moral responsibility to their users.
Sadly, companies only have a social and moral responsibility to their shareholders. It's one of the reasons why corporations are not people, they're more often immortal sociopaths.
Shouldn't everybody have one?