Google cloud support is PATHETIC.

We had a production Kubernetes outage caused by a bug in Google Cloud. We were paying for gold level support.

They deescalated and reescelated our ticket 3 times.

In the end they closed the ticket and sent me a link to "Architecting distributed application" docs. I think they were trying to be condescending. That idiot should have been canned.

Eventually I threw a big fit in the Google Cloud slack channel and thockin ended up looking at the issue and finding the bug.