It's just one data point, but I have an XPS 13 model 9350 that's now 3 years old (used daily) and I haven't had any faults develop yet.
It's just one data point, but I have an XPS 13 model 9350 that's now 3 years old (used daily) and I haven't had any faults develop yet.
I'll pass it onto the kids once I get one of these shiny new ones and will be replacing the keyboard and fan when I do. Some of the plastic covering on a few of the keys is starting to come off and the fan bearings are starting to go so sometimes it's louder than it ought to be.
The screen isn't covered with Gorilla Glass and gets marked up the way Macbooks used to. The monitor hinge has a little slack in it and the power connector is a bit loose.
The trackpad has been surprisingly good. The keyboard is decent. I also like the fact that I was able to swap in 32GB of memory and an NVME SSD of the make and model of my choice.
Mine came with a Fujitsu SSD, I think. I swapped in a much larger Samsung 960 Pro. I've ordered several of these for others and they all came with a Samsung OEM unit of equivalent performance.
In summary, the hardware doesn't suck and it runs Linux, which is the best part.