Glassdoor is basically workplace Yelp. It started out useful for job hunting, now it's also a gamed system with pay-for-PR.
> the business owners pled insufficient facts to make out a plausible claim that Yelp authored negative reviews of their businesses
(I interned at Yelp in 2009.)
Edit: This is what Yelp says about it: https://www.yelp.com/advertiser_faq
Having completely destroyed the value of their brand Yelp still gets traffic at least until the next briefly honest startup shows up.
> The SAC purports to document fluctuations in plaintiffs’ overall star ratings that apparently correlate with their advertising decisions, but it in actuality only provides select snapshots of plaintiffs’ overall star ratings. [...] Chan’s mixture of positive and negative reviews fluctuated over time irrespective of the activities complained of in the SAC, and in the absence of a more complete picture of Chan’s reviews, the court cannot equate a few drops in overall star ratings to an implied threat of harm from Yelp. These fluctuations could just as easily be the result of planted ads by plaintiffs, the functioning of Yelp’s automated filter, or negative attacks from competitors or former employees.
Looking now at the web UI, can you offer any insight into how "Yelp sort" -- the default -- decides which reviews to push out the back pages?
I had some other reasons for believing it was impossible for sales reps to manipulate review scores, but my memory is very foggy since this was ~9 years ago. Sorry if I made it sound like I had more insider knowledge; I edited that out of my comment.
There was a New York Times article a few years ago saying otherwise.
I tried to Google it, but... Google. Perhaps someone else will have better luck.
You’re going to eat another meal in 6-24 hours. Glassdoor is affecting people’s lives and livelihoods.