https://en.wikipedia.org/wiki/Abductive_reasoning
I am working on dialog management stuff as an engineer who sits between data scientists, NLP, and product people. It is understandable that trained stats people see everything as a stats problem (induction), but we forgot about GOFAI & symbolic AI (deductive) systems along the way.
Philosophy has actually been ahead of the curve on this one for over 140 years. Maybe the "3rd wave" of AI will be to synthesize.
https://www.darpa.mil/attachments/AIFull.pdf
I personally have not had a chance to read Norvig or dive into LISP or Prolog much, but am using CLIPS expert system in a project and have toyed with core.logic in Clojure back in the day. Lots of opportunity to resurrect some of these older methods that may be superior to imperative/bespoke code given modern hardware and infrastructure.