87% of buyers purchased their home through a real estate agent or broker—a share that has steadily increased from 69 percent in 2001.
Source: National Association of Realtors (https://www.nar.realtor/research-and-statistics/quick-real-e...)
... But I'm curious if the definition of "broker" includes online marketplaces or other digital services.
It's true that realtors (and other players, including real estate lawyers) do have expertise that can help buyers and sellers deal with the unique issues that come up with each home, not to mention the mandated paperwork. Streamlining those requirements may be extremely difficult.
However, I think realtors have a demographic tidal wave about to hit them, consisting of first-time young home buyers and some slightly older home sellers who are used to doing things online and want nothing to do with realtor-mediated transactions ... or will scoff at the ridiculously high fees charged by brokers.